Subrata Roy

Football, Cycles, Blues/Jazz/Rock, Coffee, Chai, East Bengal, Manchester United, Beguni F.C., Acoustic, Bass, Uke, Travel and 21.

[Subrata Roy @roydebsubrata]

@MarcusMergulhao East Bengal is the club with the largest fan base in this country. So some people/group might have an opinion and we can't stop them.

But the remaining 99.9% love you from heart and wait for your tweets, we do. Don't leave us Marcus Sir, you're the best in Indian Football.

[Subrata Roy @roydebsubrata]

@AmazfitGlobal @AmazfitIN @ZeppGlobal Can someone from your customer grievance team call me on priority? This is seriously getting out of hand.

[Subrata Roy @roydebsubrata]

@AmazfitGlobal @AmazfitIN
I bought a Bip U pro watch on 25Jan’26 and sent it to the service centre 2 times as it was not working right out of the box. Today is 7Apr’26 and I’ve received the watch for the 3rd time and still it is not working.
Is this some kind of a joke to you?

[Subrata Roy @roydebsubrata]

@AmazfitGlobal @AmazfitIN @ZeppGlobal after 8 days your team had reverted back asking for the videos again as they are unable to locate the previous videos.
What kind of incompetency and lack of professional is this? I shared them 10 days back and have been following up since.

[Subrata Roy @roydebsubrata]

@AmazfitIN @AmazfitGlobal @ZeppGlobal @AmazfitGlobal @AmazfitIN @ZeppGlobal Show some accountability, integrity and responsibility. Do not cheat customers in broad daylight. Refund me my money ASAP.

[Subrata Roy @roydebsubrata]

@AmazfitIN @AmazfitGlobal @zeppglobal, this is very emabarasing and harassing at the same time. I’ve spent considerable amount of time and energy on a product that has been defective since the time I opened the box. Kindly refund me my money as I have honestly had enough.

[Subrata Roy @roydebsubrata]

@AmazfitIN @AmazfitGlobal @ZeppGlobal Just for your reference below are the latest screenshots. No response from 21Sep’26, even after following up multiple times. I’ve again followed up today. Is this a joke to you and your team? Just to remind: I’ve returned the watch 6 times for issues and always received a defect.

[Subrata Roy @roydebsubrata]

@AmazfitIN @AmazfitGlobal @ZeppGlobal @AmazfitGlobal @AmazfitGlobal @ZeppGlobal I’ve been following up from last week, and I’ve still not got a revert. As requested earlier, kindly refund me my money as I’ve have had enough harassment from your team. I’ll approach consumer court next.

[Subrata Roy @roydebsubrata]

@AmazfitIN @AmazfitGlobal @ZeppGlobal How do I give you a complaint number if your team has not given me the same even after following up multiple times? Everytime they ask them for an update they either ask
share the same invoice, or ask pictures/videos and say “our team are reviewing this. Same theme, 6th time.

[Subrata Roy @roydebsubrata]

@AmazfitIN @AmazfitGlobal @zeppglobal, everytime I am asked to share the same set of invoice, videos, google form, courier and what not, which are already stated 5 times before. Is this productive use of anyone’s time? Can’t the same ticket be kept open till full resolution?

[Subrata Roy @roydebsubrata]

@AmazfitIN @AmazfitGlobal @zeppglobal, It’s been 9 months, and I’ve returned the watch 6 times. Every time I am sent back a watch with a new or existing problem. What kind of immature and inefficient service center do you run? Do they do not understand basic common sense?

[Subrata Roy @roydebsubrata]

@Decathlon Hi Team,
When will you start selling the MTB shoes in India?

#India #XC #Cycling

[Subrata Roy @roydebsubrata]

@AmazfitIN I’ve filled the form. Hope it is looked in to on priority!
@ZeppGlobal @AmazfitGlobal @AmazfitIN

[Subrata Roy @roydebsubrata]

Let’s make better use of our time then recording videos and sending it without them being use to actually correct the watch.

[Subrata Roy @roydebsubrata]

And again, the WhatsApp number is asking me to share videos of the product not working. I’ve shared such videos 2 times before and submitted the watch 2 times, and received back a faulty products back 3 times.
@ZeppGlobal @AmazfitGlobal @AmazfitIN Can this be looked at priority?

[Subrata Roy @roydebsubrata]

@ZeppGlobal is the way you operate a global company? There should be some sense of accountability and integrity in your part.

[Subrata Roy @roydebsubrata]

To repeat, I bought the watch on 25Jan’26 and today is 7Apr’26 and I still cannot use the watch. I have sent the watch 2 times, received it 3 times, everytime a faulty product.

Can I request you to look in to this with some accountability?

[Subrata Roy @roydebsubrata]

Does you company not have the minimum decent to atleast acknowledge the complaints on time and send a proper product? The helpline number does not help either as the moment they pick il that ask you to WhatsApp.

[Subrata Roy @roydebsubrata]

The worst is the way you deal with the process where everything has to be done over a WhatsApp chat, and your representatives do not revert for zdays/weeks even after multiple follow ups. I am tired and exhausted of following up and still receiving a faulty product.

[Subrata Roy @roydebsubrata]

@FabHotels @gopapatwari

[Subrata Roy @roydebsubrata]

Dear FabHotels, I hope you do realize you’re in the “Hospitality” industry. Your actions show the least care about people/customers. Lest not forget the humility part. You kept people’s call on hold for 2 hours stating “you’re looking in to it” and never got back.

@FabHotels

[Subrata Roy @roydebsubrata]

It’s painful to see the mockery of the hospitality and service’s industry that you guys have adhered to.

@FabHotels