RPD

[RPD @rpdrussell]

@IKEAUKSupport - are you having difficulties taking Amex payments on your website? I’m struggling to checkout

[RPD @rpdrussell]

@Starlink I paused my roaming plan, you disconnected my service, but you still charged me. How can I sort this?

[RPD @rpdrussell]

@WayfairUK Hi I’ve got a big order that has wrong address on it and it isn’t being delivered. You say to do it through DHL and DHL say I have to do it through Wayfair. I can’t contact you in anyway to sort. Help!

[RPD @rpdrussell]

@NBA travelling to Chicago December 24, when will I be able to find out dates of play?

[RPD @rpdrussell]

@VodafoneUK You can’t speak to anyone on 191, you just get a text and hangs up. I’m paying for a product that doesn’t exist and I bet 100000’s of other Vodafone customers are too!

[RPD @rpdrussell]

@VodafoneUK I pay for Prime Contact Service, yet it’s impossible to speak to anyone. Can I have my money back please?!

[RPD @rpdrussell]

@VodafoneUK I’m sure all of your customers who pay for Prime Contact Service would like to know how to get through to you as we pay for it! Share with the world rather than having to DM

[RPD @rpdrussell]

@virginmedia is there an outage in Torquay?

[RPD @rpdrussell]

@CUPRA I programmed my Born to warm itself up for me before I went to work today. It set the Alarm off - 5.30am! Any ideas? Just asking for the neighbours!

[RPD @rpdrussell]

@Teignbridge It appears your website isn’t correct. No bin collections today! Just how difficult is it to update a website? Pointless having one if the information is wrong!

[RPD @rpdrussell]

@Teignbridge your website says my bins will be emptied on Tuesday, does that mean they will actually be collected on Tuesday this week?

[RPD @rpdrussell]

@Teignbridge Our bin collections haven’t taken place on the day your website says for over 3 months. Surely during that time at least one of those delays was anticipated ?

[RPD @rpdrussell]

@Teignbridge is your Bin collection webpage kept up to date and accurate?

[RPD @rpdrussell]

@virginmedia your business technical support is absolutely awful.

[RPD @rpdrussell]

@AutoEntry When will I be able to download all of my invoices? So when you next have an outage I’m not completely lost.

[RPD @rpdrussell]

@AutoEntry when your system is back up and running, is there a way to download all of my documents that you hold without individually doing it?

[RPD @rpdrussell]

@goustocooking has anybody ever cooked any of your meals in the time it states on the card?!!!

[RPD @rpdrussell]

@Catmad71 @AutoEntry So you wouldn’t recommend then?! Just started using it today and all it says is “processing”! Been like that for 4 hours!

[RPD @rpdrussell]

@BristolAirport you don’t answer emails, you don’t answer phone calls or tweets, how are we supposed to get hold of any one regarding a parking issue?

[RPD @rpdrussell]

@BristolAirport we emailed on 28/5 about a parking issue as we were told not to call. We still haven’t had a reply.