@adidasUK make that 3 hours on the phone now. Promised the payment would be reversed then took the money now say you’ll refund it in 2 weeks. Appalling. Lost customer.
@adidasUK@adidasUK I’m a long time customer and I’ve never known your ‘customer service’ to be so poor. You’ve duplicated an order, taken the money twice and are now refusing to sort the problem out after I’ve spent 2 hours trying to sort the mess you’ve made. I’m done
@ac_taxis I phoned and you’re refusing to refund my money for the cancelled ride earlier, no reply at your office, rude on the phone, disgraceful service. Please refund my money immediately.
@KatieJa10364688 @O2 They’ve extended my grace period due to the problems so far, the issue got resolved in the end but would’ve been a lot better for everyone if they’d just been honest in the first place
@CityFibre as it appears you’ve deleted my previous tweet I’d better send it again. CS0439859 Your 5-10 days response has now stretched to 6 weeks with only 1 response since I was given a reference number (to ask for my email address that you’d already contacted me on)
@CityFibre I didn’t know that, but what I do know is your promised 5-10 day response time is currently running at 6 weeks and counting. Maybe you should focus a little (and by little, I mean a lot) of your investment in putting right wrongs made by your ‘engineers’
@CityFibre I’ve chased on just about every platform now so thoughts I’d give this one a go too
Is anyone going to answer me re CS0439859?
It’s been many weeks now and all I keep being told is someone will be in touch. Awful customer service
@GlennHoddle I’m with @GlennHoddle here. How was the keeper supposed to know who was going to strike the ball? Therefore that influenced the keeper’s response so Rashford interfered with play