@avrilxmarie @Melvinnn11 What happened after you sent the photo with the code? Whenever I do that I get a link to reset my password but when I do that it still says the account is locked
@GoldnDandelions@manda_mclean@instagram Aw so I don’t even get the 2af, I think my email/phone number has been changed so I have to send a request form to verify my identity..
@avrilxmarie @abbiecolemann@instagram Nah, I got a link to reset but my account was still locked after that. They asked for screenshots and a description but not heard anything since then (that’s been nearly two weeks)
@instagram@InstagramComms I’ve verified my identity twice and reset my password twice via a support request but my Instagram account is still locked - I’m then told that these emails aren’t the right channel to resolve this issue but not given an alternate - what can I do?
@__becksssxx @TaaylorNichole@RomaRosee@instagram So annoying! At least it’s clearly their issue tho, I just sent back screenshots of what happened and explained it again
@instagram@InstagramComms I had to send a photograph of myself with a code to verify my identity. You finally responded with a link to reset my password - I done this to still be told I’m locked out my account and now the reset pword link is invalid, what do I do?
@andrrea_marriie@WillJefferson13 Was this the form to request additional support? Did u get it submitted and ever hear back from them? Also locked out of my account
@raygreenx@abbiecolemann@instagram Aw I didn’t even get a verification code, had to say I’d forgotten my password then request support but the form to do that wasn’t even working for me!
@instagram@InstagramComms it’s been four days since I was locked out my Instagram account, the request support form still doesn’t work and I’ve received no comm yet to get help, how can I fix this??
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@Facebook my Instagram account has been locked and I’ve got no way to gain access back to it. The app isn’t letting me request further support so I’ve got no way to find out if my account is secure
@vishalshahis I’ve been locked out my Instagram account, there’s no clear way to gain access or secure my account. The iOS app won’t let me request additional support and the help centre is no help. What should I do?
@InstagramComms I’ve been locked out of my Instagram account (rryanforbes) and been given no way of getting access or securing it, how can I solve this?