rtech

Fastest ISP in Sonoma County. We post our network status here, news, job postings, etc.

[rtech @rtechisp]

We are experiencing an issue that is affecting a small group of customers. We are working diligently to resolve the situation as quickly as possible.

[rtech @rtechisp]

There was a small issue related to power supply affecting a handful of accounts. The issue has been resolved and we have set up a new monitoring system to mitigate future occurrences. Thank you for your patience and continued support!

[rtech @rtechisp]

Good morning ☀️ There is a small outage near Valley Ford. Technician’s are working diligently to resolve. Thank you for your patience while we restore service.

[rtech @rtechisp]

Hello everyone, we are currently undergoing an outage. We are sorry for the inconvenience and hope to have the system back up soon.

[rtech @rtechisp]

We had a a brief outage. Repairs have been made, and all systems are back online. If you are still experiencing issues please contact our office. Thank you for your patience and continued support!

[rtech @rtechisp]

a piece of equipment failed and we’re in the process of swapping it out and now expect Service to be back up by 10

[rtech @rtechisp]

Small outage… repairs in progress. Should be restored by 8am.

[rtech @rtechisp]

@TrotterTweeter Repairs have been underway.. all should be up and online now. The weather has been a challenge. Thank you for your patience!!

[rtech @rtechisp]

The wind ripped a solar panel off the tower and blew it 70 feet down the hill. All fixed now. If your offline give us a call. We will add you to the follow up list. Thanks again for your patience throughout these storms!!

[rtech @rtechisp]

The atmospheric river is giving us a run for our money! Our team is working diligently to keep things up! Some small PGE outages so far effecting Valley Ford area. Otherwise, you should be up!

[rtech @rtechisp]

Another exciting day in this “Atmospheric River”… making a river of our roads! Headed up to power up another tower!

[rtech @rtechisp]

As the atmospheric river continues, our technicians work diligently to keep everyone up and running

[rtech @rtechisp]

We expect some outages due to the severity of the storm, but are monitoring the situation and have employees on standby to address any issues.

[rtech @rtechisp]

Update: Repairs have been made and most of you should be back online & if not we are currently working on the other half.

[rtech @rtechisp]

Hello everyone, This is an update from last night we are undergoing repairs at our tower & working on getting the service back up and running. We will keep you updated throughout the day.

[rtech @rtechisp]

Due to harsh weather. There is currently an outage out on Valley Ford.
The issue should be resolved by tomorrow morning.
We are sorry for the inconvenience.

[rtech @rtechisp]

Having issues with a firmware update. Intermittency and drops to be expected. Technicians are in process of resolving the problem now. We appreciate your patience and understanding.

[rtech @rtechisp]

There is a small outage effecting around 20 accounts. We are in the process of resolving the issue now.

[rtech @rtechisp]

There’s an outage affecting valley Ford area. We are actively working to resolve this. Please be patient as we work to restore service.

[rtech @rtechisp]

Fall is upon us… well are taking precautions to ensue the network will stay online during this storm. Thanks