Ruchika

Traveller, writer, editor, dancer, photography hobbyist, chocoholic & TV show addict. Work @cnbctv18news

[Ruchika @ruchika83]

@AmazonHelp But YOU guys cancelled it. Not me. This is ridiculous.

[Ruchika @ruchika83]

@amazonIN I had an urgent order to a hospital and instead of waiting for a few mins, your delivery person decided to leave without any call or intimation, and cancelled it. What kind of service are you running? The Now order doesn't even show up so I can check if there's a refund

[Ruchika @ruchika83]

@AmazonHelp So very pointless. You can cancel orders without telling the customer and the customer can't even check for refund updates. Amazing

[Ruchika @ruchika83]

@1mgOfficial I'm waiting for the update on the refund. By when can I get a confirmation?

[Ruchika @ruchika83]

@1mgOfficial I placed an order, made the full payment online, then while delivering you're asking me to pay more??? What kind of rubbish is this? This is unacceptable. How can you randomly say the product price has increased so now pay more??

[Ruchika @ruchika83]

@1mgOfficial I have sent the details.

[Ruchika @ruchika83]

@zomato what is wrong with your customer care??? I have repeatedly asked to speak to an executive. I have a medical emergency due to which I am asking to cancel the order and you just won't listen. Your bots are pointless. Connect me with a human.

[Ruchika @ruchika83]

@makemytripcare And now you're sending me a message that the query is closed. Such shoddy service and a ridiculously poor service. I regret ever booking with you guys

[Ruchika @ruchika83]

@makemytripcare Your bot has limited queries, and your app doesn't work properly. How is anyone supposed to get anything done? You're even emailing me saying it can't be done. Can you please reach out via DM? Cannot spend hours trying to get to customer care in vain.

[Ruchika @ruchika83]

@makemytripcare You're calling 5 days after the query was raised? Does that make any sense??? Is that the speed at which you help consumers??

[Ruchika @ruchika83]

@makemytripcare Already sent the details. Would appreciate a response

[Ruchika @ruchika83]

@innisfreeindia_ I wanted to check if the Pooh Ltd. Edition is the same as the Tone Up No Sebum Sunscreen SPF50 60ML

Oil Control - Matte Finish because there's no product details on the page. Can you confirm? https://t.co/PKGCffWmcU

[Ruchika @ruchika83]

@Airtel_Presence Please do not say 'already' because it's a lie. You took a day to revert after I shared the query with you. Just after replying you're conveniently saying 'already'.

[Ruchika @ruchika83]

@airtelindia are the connection services down today in Mumbai?

[Ruchika @ruchika83]

@Airtel_Presence Still nothing...

[Ruchika @ruchika83]

@Airtel_Presence I already replied in the DM, but I am still waiting on a response since 5:41pm. How long will it take to get a clear answer?

[Ruchika @ruchika83]

@Airtel_Presence How is your customer care so dismal? Your app says it's 24 x 7 service and yet ZERO help is extended. You need to solve queries not dump a bot on us. Can I talk to a human to actually solve the problem?

[Ruchika @ruchika83]

@Airtel_Presence I have written to you. Please check and respond.

[Ruchika @ruchika83]

@BorzoWefast Can I get a quicker response? I have DMed you? It's baffling how you have NO option for any solution if an order is not being fulfilled, and no courier is getting assigned for over an hour.

[Ruchika @ruchika83]

@BorzoWefast Your app is so problematic. Most of the time, payment options don't work. Other times, customer service is non-existent. I don't know how you function.