Rupak Agarwal

Built an AI Digital Human that runs first-round interviews. 100+ enterprise clients. Writes about hiring and what's broken in it. IIMB. Ex Godrej, Airtel.

[Rupak Agarwal @rupakagarwal]

Commendable action by the IGI Airport Police team, led by ACP VKPS Yadav, for swiftly arresting the fake sadhu and recovering the stolen ring. Your prompt response sets a benchmark for effective policing.​

@AddlCPIGI @DelhiPolice @CPDelhi

[Rupak Agarwal @rupakagarwal]

Even in 2025, filing an FIR at Vasant Kunj South PS is a nightmare.

Despite @narendramodi’s police reforms, ground reality remains unchanged. My daughter was scammed & robbed of her gold ring in Mahipalpur. Police refuse to file an FIR

@HMOIndia @AmitShah @LtGovDelhi @CPDelhi

[Rupak Agarwal @rupakagarwal]

Sharing this news clipping from a leading daily.

Commendable action by the ACP, IGI Airport, for ensuring justice in this case.

Wish every citizen got the same attention from officers like you 🙏

“नकली साधु गैंग” पर त्वरित कार्यवाही, अंगूठी वापस की गई।

[Rupak Agarwal @rupakagarwal]

@CPDelhi @DCPSouthDelhi — I urge you again, please help ensure an FIR is filed in this case.

Citizens should not have to fight so hard just to be heard.
Justice delayed is justice denied. 🙏
#DelhiPolice #PoliceReforms #ZeroFIR #SafetyForAll

[Rupak Agarwal @rupakagarwal]

In my daughter’s case, SI Upender Singh (Diary No. D-6779, 12 Mar) took the statement, saw the CCTV, identified the suspects, and yet — refused to register an FIR.

It’s now April. No FIR, no follow-up. Only silence. Why this discrepancy in action?

[Rupak Agarwal @rupakagarwal]

Strangely, just days later, in an area close to where my daughter was robbed, a similar fake sadhu ring scam was busted. The police acted swiftly, arrested the accused & even recovered the stolen ring.

Clearly, action depends on the officer involved.

[Rupak Agarwal @rupakagarwal]

Even after bringing the matter to the notice of senior-most officials including @CPDelhi @DCPSouthDelhi, no confirmation yet that an FIR has been registered.

If filing an FIR—a basic citizen need—remains so difficult, where can ordinary citizens go for justice?

@HMOIndia

[Rupak Agarwal @rupakagarwal]

@MLJ_GoI @arjunrammeghwal The new Zero FIR system, meant to help citizens file FIRs online, I was told does not cover this category of street crime.

If even an FIR can’t be registered, how can citizens trust law enforcement? @CPDelhi @DCPSouthDelhi Immediate action is needed.

[Rupak Agarwal @rupakagarwal]

@DCPSouthDelhi - SI Upender Singh recorded her statement on March 12 (D-6779) within an hour of the incident. He identified the sadhus who robbed her on CCTV

Yet no FIR No. has been communicated even till today (March 17)—CCNTS still down? Manual FIR filing prohibited?

[Rupak Agarwal @rupakagarwal]

@ShiprocketIndia @ShiprocketCare - Pathetic Service. Order gets canceled, money gulped, no response from support. Complete chaos

[Rupak Agarwal @rupakagarwal]

@BluSmartIndia T2 Parking pickup point became a nightmare to find. No boards, no taxi drivers know. 15 min to just locate their new pickup point at Delhi

[Rupak Agarwal @rupakagarwal]

Urgent plea to @JM_Scindia: My family's ordeal with Air India exposes a systemic failure in customer support, undermining trust in our aviation standards. We need your leadership to restore accountability and compassion. Details here: https://t.co/RtHyGjynmn

[Rupak Agarwal @rupakagarwal]

@campbellwilson - Voice support all IVR driven, no way to reach a human, WhatsApp automated, chat automated, create ticket with OTP, no one knows when someone will reply. Need to relook at your support system

[Rupak Agarwal @rupakagarwal]

@airindia Please call urgently at 9687155666

[Rupak Agarwal @rupakagarwal]

@airindia - I have booked today's 3pm flight from New Delhi - Bhopal. Payment has got deducted from my account but I have not received any booking details on mobile or email. Already on way to T3. Unable to reach anyone in support

[Rupak Agarwal @rupakagarwal]

@airindia Paid today at 12:52 pm. Booked on Air India Site and Rs 4389 deducted. Option chosen Netbanking HDFC Bank

[Rupak Agarwal @rupakagarwal]

@campbellwilson - Voice support all IVR driven, no way to reach a human, WhatsApp automated, chat automated, create ticket with OTP, no one knows when someone will reply. Need to relook at your support system

[Rupak Agarwal @rupakagarwal]

@airindia - Pathetic level of automation, No human to reach out to. I booked AI 433 ETD 3pm today Del-Bhopal. Money deducted from bank, got mail about departure gate but unable to get any SMS or mail on booking details. On way to airport, hastled, unable to contact any human

[Rupak Agarwal @rupakagarwal]

@airindia - Pathetic level of automation, No human to reach out to. I booked AI 433 ETD 3pm today Del-Bhopal. Money deducted from bank, got mail about departure gate but unable to get any SMS or mail on booking details. On way to airport, hastled, unable to contact any human

[Rupak Agarwal @rupakagarwal]

@airindia - Pathetic level of automation, No human to reach out to. I booked AI 433 ETD 3pm today Del-Bhopal. Money deducted from bank, got mail about departure gate but unable to get any SMS or mail on booking details. On way to airport, hastled, unable to contact any human

[Rupak Agarwal @rupakagarwal]

@airindia - I have booked today's 3pm flight from New Delhi - Bhopal. Payment has got deducted from my account but I have not received any booking details on mobile or email. Already on way to T3. Unable to reach anyone in support