@AIRTEL_KE Bought a bundle over a week ago through the app via mpesa/ting. It hasn't reflected despite me calling and following up with customer care. Highly inconveniencing!
@KenyaPower_Care Urgently attend to this. The pole gave in yesterday night at Gitaru, Kwa Magu area opposite PCEA Ngure Primary School. A/C No. 54500596454.
@KenyaPower_Care We appreciate a team that came and restored power to some areas. Urgently send a team with a crane to lift up the pole. It's a safety hazard for us and our children at this point and the pole has blocked access for cars to the flats next to it. AC No:54500596454
It's so important to remember that God doesn't just tell us to do something; He guides us through it. And that includes Him getting us in the right place at the right time. God will send someone in your path at exactly the right moment, and from then on, nothing will be the same!
@KenyaPower_Care@joenjugi So when the a manager from the region says he'll send someone and the emergency team shows up,how fair is it to us that they left without reconnecting? Is there no way of corresponding and collaborating with the other team to restore the power as promised?
@KenyaPower_Care@joenjugi They made it,at 7:45pm. Then they said that they couldn't reconnect because the meter was sealed by the counterparts from that region. So this day 10 of darkness and counting
@KenyaPower_Care@joenjugi Someone has called asking for the plot number. Its past 5 pm. Are they on their way for today or on their way we expect them tomorrow? Kindly respond and offer us a true state of affairs to prevent further loss of time and energy
@KenyaPower_Care@joenjugi Good evening, kindly update us. Power still has not been restored. This is unfortunate that we are moving to day 8 of no power,empty promises,a very rude staff member on the ground,losses in terms of food and workwise..VW and EF,what is the progress?
@KenyaPower_Care@joenjugi They have not 'reached' even as we speak. Someone had to wait in the house the whole day because they've been on their way from morning. How pray tell do you want us to respond to this?
@KenyaPower_Care@joenjugi This is sad. Really sad. We're still in darkness and the follow up starts again now that we're being asked again for our account number. Some of your staff reached out and said they were on their way. When they very close to the house,they said they're still on their way.