Ritz

not big into tweeting, but definitely do so when I feel it might make a difference in some lives at least...

[Ritz @ruti24]

@askcomenity Are you going to look into this and help fix this???

[Ritz @ruti24]

@askcomenity I am stuck paying a fraudulent dental practice bill for years now and you guys won’t even find a way to come to a settlement. It’s disappointing considering how big you guys are.

[Ritz @ruti24]

@AppleCard @AppleSupport

Been using Apple for 20+ years, but they can’t send a replacement Apple Card for an old Apple ID I can’t access.

Only workaround? Buy a new iPhone to retrieve it.

Not customer experience. Friction by design.

[Ritz @ruti24]

Big thanks to @GetSpectrum for rewarding my years of loyalty with a surprise bill increase and zero notice. Incredible how paying more for nothing is the new “thank you.”

[Ritz @ruti24]

@SupportWakefit So what will you do to fix it? We need a real human being to talk to and have a point of contact who can resolve this. How can you solve this?

[Ritz @ruti24]

@WakefitCo @SupportWakefit your support is absolutely horrible & disappointing. A bed was delivered with a damaged headboard and your customer care can’t seem to find the complaint though we’ve submitted multiple complaints.

[Ritz @ruti24]

I need the headboard replaced with a new one and arrangements made to deliver them @WakefitCo @SupportWakefit

[Ritz @ruti24]

@AthleticsBCMS Proud of you boys!!

[Bee Cave Raiders Athletics @AthleticsBCMS]

🚨 New School Record 🚨
4x100m relay - 46.78
Henry Hopping, Bentley Koeppel, Arjan Niyogi, Townsend Koester 🏃‍♂️

[Ritz @ruti24]

@stadiumgoods I have tagged you twice now, and still no response. What kind of an irresponsible company are you people running here? I will report you guys next to the BBB.

[Ritz @ruti24]

@stadiumgoods My 14-year-old ordered shoes with his Christmas money but received the wrong left shoe size 6 instead of 8.5. He realized it after a painful day at school. He tried to handle the exchange, but customer care gave irrelevant reasons for not resolving it👇

[Ritz @ruti24]

@stadiumgoods My 14-year-old ordered shoes with his Christmas money but received the wrong left shoe size 6 instead of 8.5. He realized it after a painful day at school. He tried to handle the exchange, but customer care gave irrelevant reasons for not resolving it.
Plz help

[Ritz @ruti24]

@TMobile Fix my bill 👈🏼 I’ ve been a loyal customer for years now and the trade-in offer you made ( the bill amount promised after a 1.5 hour strenuous chat with the customer rep was incorrect( and now you inflated my new bill by $30?? #disappointed #harrassed

[Ritz @ruti24]

@MilkCountry it makes NO sense for you to deliver milk at 4:30 AM in the morning. Stop harassing elderly folks.

[Ritz @ruti24]

@Adobe please train your customer support reps to not be pushy people and use 80s tactics to keep customers from cancelling. As much as I can respect their time, they should respect mine too. #CustomerExperience #pushy #wasteoftime #badexperience

[Ritz @ruti24]

@ICICIBank_Care How will they get in touch? That’s what I’ve been hearing from past one month. I’ve been a customer of ICICI over a decade now, and this is how I am treated . Truly disappointing.

[Ritz @ruti24]

@ICICIBank_Care Email team cannot help, customer care cannot help, most disorganized, scattered system, where when asked about the status, nobody even have a single clue as to what’s going on. They ask the same questions over and over and waste people’s time. Poor quality service

[Ritz @ruti24]

@ICICIBank Haven’t been able to resolve a 5 months old refund credit issue, worst customer care people, nri team can’t converse in any language properly and disrespectful and cowards to hang up on customers when they don’t know the answer.

[Ritz @ruti24]

@ICICIBank_Care you guys clearly don’t care. My experience of trying to resolve a refund credit issue has become such a pain now, hours of phone calls, stressful situation where the customer care quietly hangs up on you while you’re waiting for their response. Horrible service.

[Ritz @ruti24]

@ICICIBank worst nri customer service. Disrespectful to their customers, barely educated enough in their fields to understand the query and help resolve a case for more than one month.
#disappointed #worstcustomerservice