@ICICIBank_Care@ICICIBank Doesn't care about customers at all. Priority is internal politics and policies. Froze our bank account without any intimation and are now closing the account just because it was opened by a Bangalore based RM. No fault of ours.
@deepigoyal@deepigoyal A few days ago Zomato randomly disable coke and diet coke from our menu stating that item marked as service can only have 5% GST. It already had 5% GST only. So wrong error message being shown.
@deepigoyal@deepigoyal When we confronted the team they asked us to provide the MRP of the item. The MRP of a 300 ml diet coke is Rs. 40. We are a small cloud kitchen who doesn't get bulk discounts from the big dealeres, so we buy at MRP. Zomato charges 35% commission on this (Thread 3/n)
@deepigoyal@deepigoyal So essentially if we want to sell cold drinks with our food, we have to sell them at a loss. Our restaurant is selling Diet Coke at Rs. 55 which is the lowest amongst all big ticket restaurants listed on Zomato. However, no action taken on them. (Thread 4/N)
@deepigoyal@deepigoyal In fact, our restaurant is selling coke and diet coke at the lowest price in your entire platform (No one sells it cheaper than us), and yet your team decided to for some reason delist our items instead of the big brands.
@deepigoyal The Supreme Court of India in a 2017 judgement ruled that hotels and restaurants can charge more than the Maximum Retail Price (MRP) for packaged items like bottled water and cold drinks. (Thread 1/n)
@AdilHassanLak @lote_nie Not sure if lote has changed today. If you happen to go for the appointment please update us here on what lote is being processed