I wasn’t given my platinum amenity arrival gift at check in here at a @sheratonhotels in Novi, MI. I would like to make this my official claim for the Platinum guarantee. How can you help me claim my $100 compensation? Front desk? @MarriottRewards
Wow @MBonvoyAssist this makes me wonder what my titanium ambassador treatment will be like when I cross that hurdle next week. I spent the last 5 months of my life in your hotels to get to this point
I booked and receive conf. email using 3 ritz certificates at Westin St John. Now @MBonvoyAssist is saying AFTER STAYING the certs can’t be applied for this stay and deducted the points from my account! This is awful business practice!!!
I take @Uber so I don't get scammed by taxis and it's really annoying when I end up getting ripped off by Uber instead & their support will not listen to me. This is the second time this has happened 😠😡
@bronlomilomi@HyattZivaCancun@HyattConcierge I hope your mom is okay! What a terrible experience to have while on vacation. I hope Hyatt upper management will step up and do the right thing here.