@virginmedia Hey Virgin, Do you do Bluelight discount for existing customers? Would like to stay with Virgin but my deal has gone up and is now too expensive!
@virginmedia No. I spoke to an advisor who promised me that you would be out 2 days ago. It is now day 13, that is 13 times when virgin said they would be out and haven’t turned up. What is going on?
@virginmedia After an hour on the phone, your representative assured me that you would be out yesterday. They did not turn up, this is Atleast the 10th day running now. Please sort it out!
@virginmedia Add another 4 days of stating that you will come and not turning up! Can you tell me when you will actually turn up and stop making false promises please?
@virginmedia I’ve been onto 6 online operators this morning, and three different telephone operators trying to book a priority NHS install. This has taken me over 5 hours just to speak to someone then the phone cut off. Ridiculous.
@virginmedia Add another two days of promising you will come and not turning up. When do you plan on actually Comming or will you continue to make false promises?
@virginmedia It took me another 4 hours after I tweeted yourself to get told an Engineer would be out yesterday and they did not turn up. Then, they were meant to be out today, they did not turn up either. Is it just a guessing game when you will turn up?
It’s great when you order something from JD for ‘Guaranteed Christmas Delivery’ and it still hasn’t come?! Come on hugs its 2020 👍 @JDhelpteam @Hermesparcels
@VirginTrains Paying near £100 weeks in advance to get on your train, requested a seat which showed no error! Got on to find I’m stood up for 3 hours, in a overcrowded train #Whatcustomerservice#LNEAR#Health&Safety