Ryan Matthews

Be Happy, Drink Coffee, Drive Safe

[Ryan Matthews @RyanMat55209449]

@SouthwestAir @motdraw1 If it’s “Open Seating” and I am on the plane during my assigned boarding group, and there is no policy that condones or denies saving a seat; then that means those “saved” seats are open to me if I decide to push the issue and sit there. No fighting or confrontation, just sitting

[Ryan Matthews @RyanMat55209449]

@OpenSky I know you guys want me to love you but 6 of the same text in less than 3 hours seems a little desperate, even for me… 😂

[Ryan Matthews @RyanMat55209449]

Guess the holiday season is on us - good thing that gift is fragile and all… 🙄 (sound on for maximum effect) @FedEx @FedExHelp #brokengiftsarethebest #dropandrun

[Ryan Matthews @RyanMat55209449]

@FedEx @FedExHelp 4 days past due, 7 hours on hold, 6 reps and 2 “trace reps” later and all I am told is that my package is “floating around Tracy somewhere” and zero callbacks from anyone as promised. #howdoesan86lbpackagefloat #customerserviceisdead

[Ryan Matthews @RyanMat55209449]

@FedExHelp Thanks Kelly! Sent the requested info over. I was promised a call back 4 times and still have yet to receive one...

[Ryan Matthews @RyanMat55209449]

@FedEx @FedExHelp So, how exactly does a package stay in “Pending” status with no return phone calls for 4 days straight now?