Ryan Pinto

Introvert. Foodie.

[Ryan Pinto @ryannpinto]

Hey @Ola_Bangalore #282075586; was told I'd hear from you in 4 hours. It's almost 4 days. @Olacabs @Ola_Bangalore

[Ryan Pinto @ryannpinto]

@Airtel_Presence Hey; I’m waiting. You guys were promptly following up with me until I cleared my dues, notwithstanding the fact that I was charged for services you didn’t provide. Let me know what it takes to port out. Fast

[Ryan Pinto @ryannpinto]

@airtelindia @Airtel_Presence What is the email address for the appellate officer-Delivery has failed to these recipients or groups:[email protected]
The email address you have entered could not be found.

[Ryan Pinto @ryannpinto]

@Airtel_Presence Pls respond to my question and save us the time.

[Ryan Pinto @ryannpinto]

@Airtel_Presence Point me to a resource on how to port out of this network.

[Ryan Pinto @ryannpinto]

@Airtel_Presence I have used your voice services; your data services were unavailable. Explain to me why are you charging me for a service that was not provided? If you provided me with data services, I should pay-why should I pay when I didn’t?

[Ryan Pinto @ryannpinto]

@Airtel_Presence @airtelindia I took your IR pack on July 1. The data services did not work for 8 days overseas. Despite Multiple calls and chats with your customer service team, and promises that it’ll be fixed-NOTHING changed. I raised several tickets whilst abroad, and in fact

[Ryan Pinto @ryannpinto]

@Airtel_Presence Madam, have you read my messages? Do you even understand what you are responding to?

[Ryan Pinto @ryannpinto]

@Airtel_Presence I’m sorry, your response, despite my detailed explanation, is an eye-wash.

[Ryan Pinto @ryannpinto]

@Airtel_Presence Where are we on my request??

[Ryan Pinto @ryannpinto]

I WONT pay for a service I haven’t availed. I have used INR 800 worth of voice calling and that’s all I’m willing to pay. The data usage you have pointed out in my itemised bill is as a consequence of tethering someone’s internet because YOU were unable to provide the services

[Ryan Pinto @ryannpinto]

Even upon my return, my data services didn’t work. Took another 48 hours for it to be resolved. I disputed the bill and I’ve been given a waiver of INR 800. On what basis? Your customer care team is useless; and so is your billing team.

[Ryan Pinto @ryannpinto]

@Airtel_Presence I’ve reinserted the sim 50 times; changed network to manual 50 times; changed from 5G auto to 4G a 100 times; restarted my phone 500 times. Do you want me to do anything else? @airtelindia

[Ryan Pinto @ryannpinto]

@airtelindia; I activated intnl pack for 10 days. It’s been 4 days and I don’t have data services. I’m returning in 2 days and don’t need the service anymore. I WILL NOT PAY FOR THE PACK. Bunch of jokers in your call centres. 31-4821823504439.

[Ryan Pinto @ryannpinto]

@airtelindia @Airtel_Presence Your call centre conveniently keeps raising tickets; your technical team doesn’t talk to your front line; nobody knows what’s going on. Such a joke!

[Ryan Pinto @ryannpinto]

Here is another ticket since I’ve returned to India. My data services are still not working 31-4829123202670. You guys are a joke! It’s been a full week and all I get is: pls give me 4 hours, 8 hours etc. @airtelindia @Airtel_Presence

[Ryan Pinto @ryannpinto]

@masthminching Undoubtedly, @LamResearch.

[Ryan Pinto @ryannpinto]

@Airtel_Presence It’s been 5 days & I’ve followed-up every day to seek a resolution on my ticket. I’m returning to India and WILL NOT PAY for a service that was not provided/used. My data services are STILL NOT WORKING. I will take you to the cleaners if you charge me for it. @airtelindia

[Ryan Pinto @ryannpinto]

@Airtel_Presence @Airtel @Airtel_Presence

[Ryan Pinto @ryannpinto]

@Airtel_Presence @airtel cares, I don’t see your response in my DMs. I am not paying for a service that was not fulfilled.

[Ryan Pinto @ryannpinto]

@Airtel_Presence @Airtel_Presence which DM? @airtelindia

[Ryan Pinto @ryannpinto]

@Airtel_Presence Which DM? I don’t see any response.