Ryan Opina

CCA MBA Design Strategy Grad, Daddy, Ikea Hacker and forever obsessed with iconic chairs

[Ryan Opina @ryanopina]

@ritaparada I love Eichler's. Definitlely need to see some pics as you go. :-)

[Ryan Opina @ryanopina]

Looking forward to this one. Come join us in person!

[Engine Digital @EngineDigital]

Join us Thursday, September 28th at our studio in Vancouver for an insightful discussion with local leaders on enabling digital innovation to drive growth and resilience – https://t.co/v6C5XuOLK2

#Strategy #Design #Innovation #DigitalInnovation #DigitalTransformation

[Ryan Opina @ryanopina]

My favorite thing about watching the NBA draft is the sheer joy and pride from the parents and family of the players getting drafted. There is no better feeling than seeing your kids put in the work and seeing them enjoy success.

[Ryan Opina @ryanopina]

@_richardrae Yup. Google results.

[Ryan Opina @ryanopina]

Caught a nice little animation to indicate the score has been updated when you come back to check in an already open tab.

[Ryan Opina @ryanopina]

@peterkang34 We all played in high school/college. Having the same core group is key. Things never get too heated from guys trying to be hero’s (injury risk) and there is a natural vetting process for bringing new guys in.

[Ryan Opina @ryanopina]

@peterkang34 For bball we rent an elementary school gym. Same time every monday. Same 12 guys. We do a call out the day before and if some guys can’t make it we have an on call list to fill the spots.

Since it’s smaller we go 4 v 4 full court. Not as hard to get up and down the court.

[Ryan Opina @ryanopina]

Is headless e-commerce right for your business? Our latest perspective on why it might be.....or might not.

[Engine Digital @EngineDigital]

Headless e-commerce continues to gain adoption from brands seeking a more flexible and ownable brand experience. Find out if a headless e-commerce approach might make sense for your organization and how to approach the evaluation process.

https://t.co/hqfKNoKhCs

[Engine Digital @EngineDigital]

Peter Drucker famously said, “business has two basic functions: marketing and innovation.” But when we face uncertain market conditions, how do we ensure innovation still gets the focus it needs?
https://t.co/oW2Nwy4Ejp

#DigitalProduct #ProductManagement #DigitalTransformation

[Ryan Opina @ryanopina]

@BillSimmons No big deal. I do this on the mini hoop in my basement over my kids all the time.

[Ryan Opina @ryanopina]

@stephenbeck When I went to our office in SoHo after the scaffolding was taken down I walked passed it several times.....because I didn't recognize it without the scaffolding.

[Ryan Opina @ryanopina]

@stephenbeck I mean I think we’ve got a pretty good album cover one….

[Ryan Opina @ryanopina]

@AlamoNYC Looks like Adam lived his life 1/4 mile at a time.

[Ryan Opina @ryanopina]

100%. I’ve had so many interviews end with ‘umm, ahhh, don’t think so’. Not a great way to close what is many times a really great conversation.

[ADPList @ADPList]

Every design interview ends with ‘what questions do you have for me?’

95% of applicants don’t impress. Their questions lack curiosity or they ask too few. A job interview shouldn’t be a one-way conversation.

🚀 Here’s how you can ROCK this part of the interview:

[Ryan Opina @ryanopina]

@ProZD Unripened mango with shrimp paste

[Ryan Opina @ryanopina]

Instead this made me wonder if the case would actually ship and what would happen if there were problems with the product. Lost opportunity because of a fundamental miss in the customer journey.

[Ryan Opina @ryanopina]

Customer service can’t be automated. Human intervention at the right time and in the right way is critical for the initial sale and for showing that future interactions with the brand will be problem free. Here’s an example.

[Ryan Opina @ryanopina]

After 4 attempts without an actual human response to my question I unsubscribed and bought a case somewhere else. Funny thing is that I probably would have just bought the case if they gave me a good reason for why the code(s) didn’t work.