@AmericanAir I reported missing baggage on June 9. You have still not resolved the claim. Does anyone ever get in contact with Central Baggage? It's like contacting damn Wizard of Oz. No help. No communication.
@AmericanAir Here is a pic of all the emails I have sent and NO RESPONSE. This is just one thread. There are many like this. NO COMMUNICATION is not acceptable. Can you please pay for my lost baggage???????
@AmericanAir PLEASE communicate on my missing bag claim. I have emailed "central baggage" over 15 times. If you fly American, PUT AN AIR TAG IN LUGGAGE. This is a nightmare with communicating. Can I work in your "lost baggage" department?
@AmericanAir Still awaiting a $40 baggage fee I paid for to be refunded after getting no bag. It was "denied". Also, have sent over 5 emails to baggage with no communication back. Very frustrating.
@AmericanAir American Airlines wonโt pay my 40.00 baggage fee after losing my luggage. I have given proof and asked for someone to contact me and they donโt. BEWARE
@AmericanAir Baggage lost on June 9. Still fighting over $40 baggage fee being refunded. Also-keep ALL RECEIPTS for everything you buy. You lost a pair of 230 dollar boots and won't pay for them. Not even the 100 limit. THEFT OF SERVICE AND GOODS. No contact with AA. Liars
@AmericanAir Here is the DENY on your website. You have denied me my 40.00 refund on baggage and you lost our bag! Quit lying on a public forum saying you are "still working on it".
@AmericanAir Day 5 of not getting my 40.00 baggage fee refunded due to losing my baggage. You claim they are working on it but the claim was denied. Not sure how that happens? I pay fee, baggage lost, I get fee back? Not difficult.
@AmericanAir I would like my 40.00 back for my baggage fee since baggage was lost. I have been denied. Customer relations has NOT contacted me back. There is no explanation why.
@AmericanAir So to be clear-I need to save EVERY receipt from years ago to be refunded when you lose my luggage? Cowboy boots don't get returned. Why would I keep a receipt from 2 years ago?? And now I get nothing and YOU lost the luggage????
@AmericanAir Can I please have back my $40 that I paid for my baggage? Since my bag was never delivered? I filed refund request and was DENIED??!! Theft of service!!!