hey @Meta@finkd@facebook@MetaNewsroom - no idea if this will reach the right person, but i’m hoping someone can help.
my mom passed away 8 years ago when i was only 18. her facebook account was full of photos, videos, comments, and memories that I no longer have access to.
hey @Meta@finkd@facebook@MetaNewsroom - no idea if this will reach the right person, but i’m hoping someone can help.
my mom passed away 8 years ago when i was only 18. her facebook account was full of photos, videos, comments, and memories that I no longer have access to.
i’m not trying to hack an account or bypass security. i’m just a daughter trying to recover my late mom’s memories. if anyone at Meta can help or point me to the right direction, i would be forever grateful.
please share if you know someone at @Meta. ❤️
i have two babies now. they’ve never gotten to meet their grandma, and i would give anything to be able to show them more photos and videos as they grow up.
i’ve spent years emailing support, calling, trying every recovery option, and even attempting to memorialize the account. eventually, the account disappeared, and with it went 10+ years of memories.
after her account became inactive, i tried to log in to preserve everything, but it’s protected by two factor. the verification code is being sent to her old phone number, and whoever now owns that number refuses to share the code. because of that, i can’t access the account.
Midnights, the stories of 13 sleepless nights scattered throughout my life, will be out October 21. Meet me at midnight.
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