Rakesh Ranjan

[Rakesh Ranjan @rylrakesh]

@OkayaPowerGroup I purchased an OKAYA battery and expect OKAYA to take responsibility and provide a solution.
I need a resolution, not excuses.

SR No: BT2611020796

[Rakesh Ranjan @rylrakesh]

Dear @OkayaPowerGroup ,
My battery purchased on 14/04/2024 (Invoice & Warranty Card available) has been declared defective by your service engineer. However, my replacement claim (SR No. BT2611020796) was rejected, stating that the battery is 78 months old.

[Rakesh Ranjan @rylrakesh]

@OkayaPowerGroup battery inspection report, or evidence proving that the battery was old when sold.
Instead of resolving my battery issue, you are simply denying warranty coverage. As a customer, why should I fight with the distributor?

[Rakesh Ranjan @rylrakesh]

@flipkartsupport what is the meaning of cancelling the order?
Answer this clearly.
Also, I have made the entire conversation public so that everyone can see what kind of resolution you are providing.

[Rakesh Ranjan @rylrakesh]

Shame on @Flipkart!
Order (OD437217219245052100) for MOTOROLA g57 Power 5G was fully PAID, CONFIRMED, PROCESSED & even SHIPPED to Mother Hub — then suddenly CANCELLED with a fake “payment issue.”
How does a “payment issue” appear AFTER shipping?

[Rakesh Ranjan @rylrakesh]

@flipkartsupport Why are you wasting my time? Why are you not clearly telling me the actual reason for cancelling my order?
The payment was completed, and at the time of placing the order, the delivery was clearly shown as available for my address. After everything was successfully done,

[Rakesh Ranjan @rylrakesh]

@flipkartsupport This clearly shows how casually customers are treated. It feels like in our country, all power lies with companies, and customers have no real rights.

[Rakesh Ranjan @rylrakesh]

@flipkartsupport Now it is clearly visible how easily customers are being fooled, without any proper clarification and without even discussing anything with the customer.

[Rakesh Ranjan @rylrakesh]

@flipkartsupport I have no problem discussing this publicly. Let everyone see how you resolve customer issues.
In private DMs, it’s just delays and excuses. So I prefer to keep this conversation public.
I want my order delivered on the promised date. That is the only acceptable resolution.

[Rakesh Ranjan @rylrakesh]

@Flipkart "Even my order seems to be on a long vacation 😔 It was supposed to be delivered on 5th November, but still not received. I’ve been raising complaints every day but no resolution yet. Please look into it urgently!"

[Rakesh Ranjan @rylrakesh]

@ZeptoNow After arguing, the order finally arrived at 5:17 AM. This has been extremely disappointing. It’s not the first time, and it’s hard to trust your service.

[Rakesh Ranjan @rylrakesh]

@ZeptoNow शादी तो ज़रूर करेंगे, पर उससे पहले Zepto को भरोसेमंद डिलीवरी करना सीखना पड़ेगा। वरना शादी में भी खाना बिना दिए ‘Delivered’ दिखा देंगे।”

संदर्भ Order ID: SPJUPDMEW63881.

[Rakesh Ranjan @rylrakesh]

@ZeptoNow I placed an order at 3:44 AM, but it was marked Delivered without me receiving it. Customer support kept saying – “We’ll refund.”
I didn’t want a refund; I needed the items. I’m already paying 40% extra, yet my time and money were wasted.

[Rakesh Ranjan @rylrakesh]

@ZeptoNow It is disappointing to see how Zepeto is handling its customers. They have failed to deliver the complete order, and there seems to be no genuine effort to rectify their own mistakes.

[Rakesh Ranjan @rylrakesh]

@ZeptoNow It is disappointing to see how Zepeto is handling its customers. They have failed to deliver the complete order, and there seems to be no genuine effort to rectify their own mistakes.