Announcement Regarding Ticket Refunds and Pre-Order Merchandise Shipping for Ryosuke Yamada ASIA TOUR 2026 Red.Y in Bangkok
1️⃣ Ticket Refunds
• Ticket purchasers may request a refund from October 1 to 20, 2026.
• All ticket purchasers will receive a full refund, including the ticket price paid, payment processing fees, and the plastic ticket issuance fee.
1. Tickets Purchased via Website
💳 1.1 Credit/Debit Card Payments
Refunds will be processed automatically to the same card used for payment. The refunded amount should appear within approximately 2 billing cycles, depending on the terms and processing time of the card issuer.
📲 1.2 Other Payment Methods
Refund requests can be submitted via https://t.co/jFE9PGbOFE by completing the required information according to the steps shown in the image.
2. Tickets Purchased at Ticket Outlets
💳 2.1 Credit/Debit Card Payments
Refunds will be processed automatically to the same card used for payment. The refunded amount should appear within approximately 2 billing cycles, depending on the terms and processing time of the card issuer.
💵 2.2 Cash Payments
(including payments made via K PLUS, ShopeePay, TrueMoney, and QR PromptPay)
📍 You may return your ticket at any of the 11 main Thaiticketmajor outlets. The refund will be transferred to your bank account within 15 business days.
*Required documents: Original ticket (or original proof of payment if you have not yet received the physical ticket), purchaser’s ID card or passport, and a copy of the first page of the purchaser’s bank book.
📮 For customers living outside Bangkok or those unable to return the ticket in person
You may send the ticket and all required documents by Thailand Post via registered mail or EMS only to the address below.
*Required documents: Original ticket (or original proof of payment if you have not yet received the physical ticket), signed copy of the purchaser’s ID card or passport, copy of the first page of the purchaser’s bank book, and provide the purchaser’s full name, telephone number, and email address.
Please address the envelope to:
Customer Service Department
(Ticket Refund – Ryosuke Yamada ASIA TOUR 2026 Red.Y in Bangkok)
Thai Ticket Major Company (Head Office)
3199 Maleenont Tower, 27th Floor, Rama IV Road,
Khlong Tan, Khlong Toei, Bangkok 10110, Thailand
🔎 For further details and information on the required documents, please visit:
https://t.co/c2UKoZNA0z
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2️⃣ Pre-Order Merchandise Shipping
For customers who placed an online pre-order between August 26, 2026, at 12:00 PM and September 3, 2026, at 11:59 PM (ICT), and were unable to collect their merchandise at the venue on September 26, 2026:
🚚 We will arrange for all orders to be shipped in order of purchase, for both domestic and international deliveries, at no additional shipping cost.
📩 Our team will contact you via email with further details and request your shipping address. Please keep an eye on your inbox.
Please note that deliveries may be subject to delays due to unstable weather conditions. We will do our best to dispatch all orders as soon as possible.
Thank you for your patience and understanding.
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