Sonha

@Stanford @Disney @Groupon @KelloggSchool @Apple

[Sonha @s0nha]

Wonderful experience with @safelite! Seamless online scheduling, they did all the work with with insurance, showed up on time with great communication and done with windshield replacement in 30 minutes!

[Sonha @s0nha]

@potterybarnteen 6 weeks delayed. 5 unanswered emails to Customer Support and Brian Denning, 6 calls to Pottery Barn #, including 3 transfers to no one. No bed. Cancelled the order and will never buy again.

[Sonha @s0nha]

@potterybarnteen Where is my daughter's bed? Ordered 12/8, promised delivery by 12/16, it's 12/28 and the bed hasn't made it to Distribution Center, with no update to shipping and no communication. Called CS, no help; website form broken and couldn't submit.

[Sonha @s0nha]

@potterybarn This has been the WORST delivery experience. Our product is 5 weeks delayed. Communication has been non-existent. I've reached out to the email, twitter, have called 4x. Still no bed.

[Sonha @s0nha]

@potterybarnteen Help!! It’s still MIA and no one will help.

[Sonha @s0nha]

@potterybarnteen Never ordering from @potterybarn again. No response to email, despite an “alert to call back”, no one has called. And still not bed.

[Sonha @s0nha]

@potterybarnteen This is ridiculous. The bed is now nearly 3 weeks late and I've received 0 communication from @potterybarnteen.

[Sonha @s0nha]

@potterybarnteen Hi, emailed. No response - not even an auto response to confirm they’ve received my email. Estimate says it should be delivered today but still hasn’t arrived at the distribution center.

[Sonha @s0nha]

@annarchyy Ramen Yamadaya. I think it's even better than in the restaurant

[Sonha @s0nha]

@SouthwestAir Flight cancelled, SWA texted a broken link, called; 45 minutes to rebook, missed all the flights and our friend's wedding :(!

[Sonha @s0nha]

@AskAmex How can I link the two accounts? It won't let me add the new card to the existing account since it's already tied to one

[Sonha @s0nha]

@AskAmex Yes. It forced me to create a new acct for the new card

[Sonha @s0nha]

@AskAmex I have a personal AmEx account & just opened a joint with my husband. When I confirmed the card, it wouldn't let me link accounts.

[Sonha @s0nha]

Saving this for future reference. Impressive articulation of the ever vague "what's your culture like?" https://t.co/Z9bswp28Og

[Sonha @s0nha]

@cjc @stripe This is great and one of be best articuations of culture I've seen. Appreciate the transparency, especially in the questions!

[Sonha @s0nha]

I'm going to TI Flea: Entry & Beer or Wine @50% off! #TreasureIslandFlea https://t.co/kuc1DUaEpe

[Sonha @s0nha]

@AskCapitalOne Sending this to you

[Sonha @s0nha]

@CapitalOne This did NOT happen, but SHOULD HAVE: Say, "We're sorry this happened. Your account security is important to us." Got nothing!

[Sonha @s0nha]

@CapitalOne Now that I have 0 trust, you've told me I can only withdrawal accounts from a local bank.There is none. "Not sure online works"

[Sonha @s0nha]

@CapitalOne & they won't even give me a customer satisfaction survey to fill out.