Girish S K

[Girish S K @s39451429]

@atherenergy I have been requesting for update multiple times but no response from your App. This is the PATHETIC SERVICE by the company. People beware of these issues before purchasing.

[Girish S K @s39451429]

@atherenergy And still the issue is not fixed and my vehicle is left in service centre since 10 days. Ather does not have spare parts availability and they are still waiting for the parts. i have been using taxi for commute and spending lot of money.

[Girish S K @s39451429]

And still the issue is not fixed and my vehicle is left in service centre since 10 days. Ather does not have spare parts availability and they are still waiting for the parts. i have been using taxi for commute and spending lot of money.

[Girish S K @s39451429]

@atherenergy People who are planning to buy from Ather should reconsider their decision as the overall quality is very bad and my scooter's break failed within 6 days.

[Girish S K @s39451429]

Let me know how many more days are required. Everytime the commited resolution date is being postponed and again today I am being told that it will take 4 more days

[Girish S K @s39451429]

@atherenergy ticket #101718248 is pending since 10 days and still no resolution. I left my brand new l scooter in service centre on 19 Feb. Still not resolved

[Girish S K @s39451429]

@atherenergy Is this the auto reply? Everytime I get the same reply but no resolution in sight

[Girish S K @s39451429]

@atherenergy @atherenergy I am regretting the decission to buy the Ather scooter. I suggest people not to buy the scooter from Ather as the quality is not good and also service is pathetic. I will educate the potential customers to not buy your product

[Girish S K @s39451429]

@atherenergy ticket #101718248 still I have not received the official communication on when my issue would be resolved. This is pathetic customer service from Ather.

[Girish S K @s39451429]

@atherenergy @atherenergy everytime they are saying will get the spare parts in 4 days not today again the same reason. This would be 15 days from the job card raised date. I am not sure whether this will be done by then. Ather doesn't have the exact date by when the spare es will be received

[Girish S K @s39451429]

@atherenergy @atherenergy I am really frustrated now. It's been 10 days that a new (1 week old) vehicle is dropped in service centre for the brake fail issue, still the issue isn't resolved. The sparepart is not available.

[Girish S K @s39451429]

@atherenergy @atherenergy still the issue is not resolved and no update so far from the service centre. Unable to reach the customer care, every time I have to come to twitter for follow up also. Pathetic service and feeling guilty for buying the Ather.

[Girish S K @s39451429]

@atherenergy Ather customer support is also not good and they Are not responding to my complaint. The service centre people asking for 4 more days to fix which is ridiculous. Overall it is a worst experience.
Even the spare parts are not available in the authorised service centre

[Girish S K @s39451429]

@atherenergy ticket #101718248
I got the delivery of Ather Rizta Z scooter on 14 Feb 2026, but within 1 week on 19 Feb, the front break pads were broken abruptly and lost during the ride causing the brake fail. the scooter is in service centre since 4 days and still not fixed.

[Girish S K @s39451429]

https://t.co/UPrahSktvG

[Girish S K @s39451429]

Also I have contacted customer care many times still they r not able to resolve. Also they are not replying to my communications. What kind of service is this? Th

[Girish S K @s39451429]

@tvsiqube i have raised a complaint (TVS_Gr_202331356202) on 31 mar regarding the dealer charging more amount. Even after 40 days issue is not yet resolved and the sales manager is asking me to negotiate with the dealer. This is not the good business practice expected from TVs.

[Girish S K @s39451429]

@girishsk299154 @tvsiqube If anyone knows where to raise complaint on unfair business practices please give the forum details.

[Girish S K @s39451429]

@girishsk299154 @tvsiqube I made complete payment on 28mar as suggested by dealer. Since I have raised complaint they are deliberately delaying my vehicle delivery. Also tvs is not investigating why they are charging extra (invoice attached). This is definitely have negative impact on tvs brand.