@DuncanMcKenna2@axainsurance Literally the same I can’t believe the service which is mediocre at best @thomasbuberl you need to sort your service quality out it’s ridiculous. Simple communication you be a start.
@axainsurance Thanks bots Gary, Neil ,Ruth but the details have been sent to your failed bot automation pipeline. @elonmusk a perfect example of useless accounts and bot hell to remove from here. #insurancefail@financialombuds
@TheAA_UK Tbh the claims handling was great full of empathy however then nothing. I won’t be using a broker again that’s for sure, they add no value to the process, just another useless handoff in the value stream.
You buy insurance through a broker @TheAA_UK they wash their hands if you then the “underwriter” @axainsurance get you to ring the recovery centre wtf am I paying premiums for!?