@tapairportugal Hello, I've just sent you a DM. I sincerely hope you will be able to help me because I've never experienced a worse customer support experience in my life
@tapairportugal I've been calling customer support every week for the last 7 months to get a "proof of unboarding" document and still nothing. I couldn't fly because I got Covid and I'ven been waiting for 7 months to get a reimbursment of +1,000β¬. You are a disgrace of airline.