@Moto_Support@motorolaindia the case got resolved yesterday. Sameer Matta and Shapi sheikh efforts are highly appreciated. I hope such problem does not repeat and this handset works properly.Thanks again.
@motorolaindia@Moto_Support Case ID-171209-011880 still not solved,can somebody please help me get sorted! This complaint is open since December 4! May I ask for ur TAT for complaints! Is this the way loyalty towards ur brand is valued?
Pingi Devi , mahila mandal Pradhan. She has seen the changes in mountains and pledged to revive traditional and eco-friendly ways by parting knowledge to young travellers who visit Kheerganga. Happy international mountains day.#beatpollution
@Moto_Support Yesterday customer care representative gave assurance to update me by 6o'clock, upon my follow-up.But no update is given till this point of time.The matter is pending since Dec 4.I need a immediate solution NOW.Pl don't encourage me to take some legal action.
@Moto_Support The device been submitted since December 4. It has been repaired twice before the motherboard crashed. I am really very upset and unhappy about the issue.
@Moto_Support I didn't receive any call, rather I called up to know the status and since half an hour on call,still there seems no solution. I feel like being cheated, having paid for the device and have nothing in hand as of now. I refuse to take repair device I need replacement/refund.
@Moto_Support Did u get a chance to go through the attachment I sent along my first call for assistance? I already have a job sheet with me given by the service centre! Locating a centre is not the solution I asked! Pl do not mock like this with a customer complaint.
@MotorolaSupport motherboard of motog5s plus got crashed within 2.5 month of purchase,have requested for exchange.Can u pl help me in this,since neither customer care responded nor the service centre.Being user of Moto since gen1,such negligence is frustrating.Pl get this sort.
@MotorolaSupport motherboard of motog5s plus got crashed within 2.5 month of purchase,have requested for exchange.Can u pl help me in this,since neither customer care responded nor the service centre.Being user of Moto since gen1,such negligence is frustrating.Pl get this sort.