Sagar

[Sagar @saagarsiingh]

@karthu_karthik @SonyIndia They would never admit that their panels are defective and vulnerable to dust. Also, their panels are not sealed due to which dust makes its way in every time. They did deliberately so that they can keep making money after the warranty ends. I’m now returning my TV for a refund.

[Sagar @saagarsiingh]

@karthu_karthik @SonyIndia Absolutely. I’ve had my panel changed thrice and the dust still made its way inside everytime. They also sealed the back of my TV with sealing tape but the dust still filled up. I clearly told them that I dont want any dust cleaning and instead went for a whole panel replacement.

[Sagar @saagarsiingh]

@sony_india Your TVs are easily among the worst in India. Recurring dust spots, black patches, and a defective panel so bad it literally hurts my eyes to watch — and you call this “Premium.” Your customer service is terrible, but the TV quality somehow manages to be even worse.

[Sagar @saagarsiingh]

@sony_india @sony_india Honestly, I can’t think of a brand worse than you right now in India. If ignoring customers and closing tickets without resolution is your “Customer Service,” then it’s not just poor — it’s embarrassing. Take responsibility instead of pretending issues are resolved.

[Sagar @saagarsiingh]

Hey @sony_india, I bought your Bravia 75X90K TV six months ago and the display already shows black spots all over. Didnt knew your quality is such crap now. Your service is also extremely bad and so are your technicians. I’ll make sure I NEVER buy your products in the future.

[Sagar @saagarsiingh]

@sony_india Hey @sony_india, you’re trying to close the job ticket without even contacting me. Not a single call or even an email. No Resolution — just closure on paper. This level of negligence and zero accountability is unbelievable. Easily the worst brand to buy products from in India.

[Sagar @saagarsiingh]

@Stalin1238 @sony_india Hello! I saw the image of your TV screen that you uploaded and I absolutely think they sold you a Demo unit. I went to take a look at Bravia 7 yesterday at their outlet and I saw the same black dust patches as yours in that model too. I am attaching a picture for your reference.

[Sagar @saagarsiingh]

@AbhishekGomawat @pawan_coach @sony_india @LGIndiaConnect @SamsungIndia0 I have this same issue on my 75”Bravia X90K. Display panel has already been replaced twice and they’re now ready for 3rd replacement. They always blame the environment dust instead of accepting that their own TV is defective. We all need to get together and file a joint complaint

[Sagar @saagarsiingh]

@sony_india (2/2) @Sony @sony_india Ignoring customers does not make the issues and defects disappear. I’m still waiting for a proper resolution instead of being forced to repeatedly chase you for answers. Frankly, I regret buying your TV in the first place.

[Sagar @saagarsiingh]

@sony_india (1/2) Still no response from @Sony @sony_india regarding my defective TV — despite multiple tweets and emails. The silence is truly disappointing. It’s astonishing how a brand that markets itself “premium” can be so ignorant when it comes to addressing genuine customer problems.

[Sagar @saagarsiingh]

@Sony @sony_india (2/2) For a brand your size, this is pretty embarrassing. Endless panel swaps aren’t permanent solutions. Stop the patchwork and provide a permanent fix once and for all. I chose you for quality and durability — you delivered neither. Only mental agony and continued harassment.

[Sagar @saagarsiingh]

@Sony @sony_india (1/2) Hey @sony_india , How many panel replacements on a “Premium” TV is acceptable? My TV’s panel has already been replaced twice (Job Nos. JC0201404 & JD0200968), and now you’re offering a 3rd panel replacement under Job No. JD2007842. This isn’t service - its endless patchwork

[Sagar @saagarsiingh]

@sony_india @sony_india My Biggest regret is buying your “Premium” TV. The Panels fail repeatedly, durability nonexistent, and support trained to shamelessly stall. Even the cheapest Chinese TVs last longer than your overpriced junk. Sony’s quality is officially dead - just the logo is left.

[Sagar @saagarsiingh]

@sony_india Hey @sony_india, talking about deteriorating quality, it reminds me of you. My same Bravia XR-75X90k which has recurring display problem has New issues now where Wifi and Bluetooth have completely stopped working. They Dont even Turn On anymore. You care to do anything about it?

[Sagar @saagarsiingh]

@SwiggyCares @Swiggy You care to respond? I’ve already sent multiple emails with all transaction screenshots but still no resolution. Please get back with all the details soon.

[Sagar @saagarsiingh]

@18002096006 Check DM @18002096006 @anandmahindra @MahindraRise @Mahindra_Auto

[Sagar @saagarsiingh]

@sony_india Check dm @sony_india