Dear Metas,
Since the console version launched, we have continued to receive issue reports from console players. First of all, we sincerely apologize to all affected Metas.
The current console version still has some issues, some of which have affected normal login, reward claiming, and the overall gameplay experience. We are deeply sorry for this.
The development team is urgently investigating and working on fixes. Once the fixes are completed, we will share the progress through official announcements as soon as possible.
The following issues have been confirmed and are currently being fixed:
1. Pre-order bundles not being delivered on console
After investigation, we have confirmed that some console players have not received their pre-order bundles, and we are working urgently to resolve this. At the same time, some players have already received their bundles normally. If you encounter this issue, please first check your in-game mail to confirm whether the corresponding bundle has arrived.
2. Xbox top-ups not being credited
The issues with top-ups and pre-order bundles will be automatically reissued after the fix is completed. We expect to complete this within 1 day.
3. Xbox PC login issue
4. World Stone disappearing during the beginner tutorial
This issue can be resolved by relogging. If you encounter this issue, please relog into the game.
5. Hive and Friends List disappearing after cross-platform login
For example, after logging in on console and then switching back to PC.
6. Unable to add friends, with the message "blocked" appearing
All of the above issues are being urgently fixed. Once again, we sincerely apologize for the inconvenience caused. If you encounter any other issues while playing the console version, please feel free to submit feedback through the in-game Bug Report feature.
Thank you for your understanding and patience. We will continue optimizing the console version experience.
Once Human Development Team