@HeroMotoCorp It has been over 2 months and my Hero Vehicle (VIDA V1 Pro) is still at the authorised service centre with no proper resolution due to unavailability of the spare parts by the company.
The EV Vehicle is under warranty, yet the service centre is unable to resolve the issue or provide a definite timeline for the required spare parts. This prolonged delay is causing me financial loss and severe inconvenience.
@pawan_munjal@MHI_GoI@hd_kumaraswamy@jagograhakjago I request the Department of Consumer Affairs & National Consumer Helpline to take note of this consumer grievance and seek an immediate response from Hero Motocorp.
@HeroMotoCorp@pawan_munjal Please intervene at the highest level and resolve this on PRIORITY. A Customer should not be forced to keep a warranty vehicle at the service centre for 2 months without a solution.
#consumergrievance #consumerrights #customerservice
@HeroMotoCorp@VidaDotWorld 1) Registered Mobile Number - 8307281818 (For any details connect on alternate number 8941001818)
2) Registration number of the vehicle - DL3EV1491
3) Delarship Details - Shree Shiv Shakti Automotive
My vehicle (VIDA V1 Pro) is at the hero service centre in meerut from past 2 months as company is not providing spare parts (PDU Controller) to the service centre. My vehicle is under warranty but service centre has no solution timeline due to shortage of spare parts by the company.
Under the leadership of CM, @ArvindKejriwal, Delhi's bus fleet crosses record 7000 for the first time ever.
100 CNG buses and 1 new Electric bus flagged off by Transport minister @kgahlot. He dedicates all new buses to Aam aadmi of Delhi.
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Details scenario has been shared in the following link:
https://t.co/RlwlIADWQU