@JioCare Features like 'Track' or 'Call Technician' only help if someone actually shows up. See the attached image—my entire day was wasted with zero resolution. I am done waiting. Please cancel my booking and initiate an immediate refund. @JioCare
@JioCare It has been a full month since my complaint on 6th Oct, zero service was delivered, and now @JioCare responds with "if you are eligible for refund"?! Order: NO0001G8AXLC. I was hoping it would get resolved without approaching Consumer Court, but you left me no choice.
@JioCare@JioCare@reliancejio SLA breached. You assigned SR00003L9MNP with a promised resolution time of Nov 3, 3:14 PM. It is now past the deadline with zero technician visits or resolution. Stop creating dummy tickets to reset your timer.
@reliancejio@JioCare While the Ambani leadership speaks about customer-first service, the reality on ground is straight-up fraud and harassment. Must a consumer knock on the doors of the National Consumer Court just to recover ₹1,100 from India's largest telecom giant?
@JioCare@JioCare@reliancejio Is this a joke? I cancelled because I DO NOT want your connection—what will I do with a useless voucher? I paid ₹1,100 from my bank account, not in credits. Stop trapping customers and credit my refund directly to the source account immediately!
@JioCare@reliancejio Stop with generic bot replies. Credit my refund immediately or share the URN/bank reference number, or I am filing a formal grievance with the National Consumer Helpline (@jagograhakjago)
@JioCare individuals who actually value their job, instead of keeping such unprofessional staff who completely ruin your brand's reputation. Lay off people like this who take customers for granted. Need immediate action and an update on this!
@JioCare I have one request @JioCare Take strict disciplinary action against your representative Shikhar Verma. He neither called me a single time nor answered any of my repeated calls.
Unemployment is so high in our country give opportunities to deserving, hardworking(1/2)
@JioCare@JioCare Not interested in proceeding We have family members in IT working from home, and internet was critically urgent today Despite repeated requests to your team, nobody cared to come. We were forced to arrange an alternate connection Cancel Order NO0001G8AXLC & refund ₹1100