Sachin Kumar

Senior Vice President at Syndigo #MDM #Data #Analytics #storytelling - views are my own. Passionate reg Meditation, Cricket, Acting, Astrology!

[Sachin Kumar @sachink0201]

@lunarastro108 Sir, I got stuck in a legal contract dispute with a fraud company. They had hidden terms/charges. My lawyer says I have some good defence to null the contract but court will say you should have read paper.

When will I get relief? Many Thanks in advance 🙏

[Sachin Kumar @sachink0201]

@ICC Game on at -3 C at King Edward Park, Wembley, London!! Such is the love and passion for the game 😊

[Sachin Kumar @sachink0201]

@wagamama_uk What’s the next step?

[Sachin Kumar @sachink0201]

@wagamama_uk tofu raisukaree ordered and look what’s inside!!! Am a pure vegetarian for life and this is what I ended up eating in first bites before I realised. Shame on you and your hygiene process!!! 😡😡😡

[Sachin Kumar @sachink0201]

@wagamama_uk See this

[Sachin Kumar @sachink0201]

@laugh_store what’s going on? The show was meant to start at 10:15 and it’s already 10:25. No communication and no crowd management!! Expected better from you.

[Sachin Kumar @sachink0201]

@virginmedia I told in morning also. See my previous tweets to you. It’s a Virgin Media Broadband. Account Number 692407705 Area Code 21. Can you deliver hub/router today?? Was supposed to come yesterday.

[Sachin Kumar @sachink0201]

@virginmedia then I called customer service. 30 minutes of hold and then the customer service guy cannot track down @YodelOnline hub delivery and doesn’t understand why I am insisting on logging a complaint!!!!! Your customer service needs serious work!! #Yodel #Virgin #theworst

[Sachin Kumar @sachink0201]

@AFCBdave @virginmedia @LutzSchueler @YodelOnline @richardbranson @BBCNews @SkyNews Any response @LutzSchueler @richardbranson @virginmedia????? Tried calling your customer service 30 min wait and bouncing around and then call was DISCONNECTED!! You guys are special! Can you get @YodelOnline to deliver my parcel today? Or send me a new one???

[Sachin Kumar @sachink0201]

@AFCBdave @virginmedia @LutzSchueler @YodelOnline @richardbranson @BBCNews @SkyNews No response! Really? @LutzSchueler and team? There is no Exec complaints team looking at this public unraveling of your shoddy customer experience!! Wow

[Sachin Kumar @sachink0201]

@LutzSchueler This is fine but customer onboarding and experience with Virgin is WORST Lutz! Tagged you directly on the tweets with all details!Please have your team take a look and deliver HUB today. Committed yesterday. @YodelOnline is not right partner if you really want customer retention!

[Sachin Kumar @sachink0201]

@virginmedia @LutzSchueler @YodelOnline @LutzSchueler this is how @YodelOnline behaves.Was prompt to take the conversation offline by asking me to send DM & stating they will track down but then NO RESPONSE AT ALL! What incompetent partner you have chosen👏👏👏 #Horrible #CustomerService #virginandyodelworstexperience

[Sachin Kumar @sachink0201]

@virginmedia @LutzSchueler @YodelOnline tracking number is JD0002251297416528 for you Lutz. You and your team my have Virgin account number and tracking number and full history in complaint logged. Please update me - When is the HUB coming TODAY?

[Sachin Kumar @sachink0201]

@virginmedia Yes, spoke to Yodel and they are same like you. Cannot commit to a delivery date! Cannot track down parcel! Point is I am your customer: you CANNOT hide behind @YodelOnline n apologies! You need to track this or send a new hub that’s delivered today @LutzSchueler @richardbranson

[Sachin Kumar @sachink0201]

@virginmedia Please note that my family and I are WITHOUT INTERNET CONNECTIVITY because of you and @YodelOnline. Can you deliver a hub today at my address?

[Sachin Kumar @sachink0201]

@virginmedia What incompetence is this @virginmedia Spoke to @YodelOnline and like you they also raised a complaint but cannot tell when the parcel is coming! This is your customer onboarding mess @virginmedia! Expected much better honestly

[Sachin Kumar @sachink0201]

@virginmedia Yes it is new installation