Sachin Vij

[Sachin Vij @sachinvij30]

@Maruti_Corp I cant.. seems like some upgrade to premium service etc.

[Sachin Vij @sachinvij30]

@Maruti_Corp how many times will I get calls and sms for service? It is getting exhausting his. I feel I made a mistake in giving my number to you all.

[Sachin Vij @sachinvij30]

@groww_cs Yes, the issue was resolved.

[Sachin Vij @sachinvij30]

Tried reaching out to @_groww support extremely disappointing exp.
High wait times
No empathy or apology for the delay
3 agent transfers with no resolution check
Chat closed without even asking if the issue was resolved. This is not what good cx exp is abt. #CustomerServiceFail

[Sachin Vij @sachinvij30]

@isthatabdullah7 @ANI To aaj u19 mein kyun hug diya tha.. kya power hai

[Sachin Vij @sachinvij30]

@bilaltistic @ANI Gareeb Gareeb

[Sachin Vij @sachinvij30]

Ordered from @zepto, an “8min del” promise, tuk much longer. Recently read that riders r now del multiple orders tgthr & honestly, I’m f9 with that. What’s not okay is setting incorrect expectations. If it takes more time, show real ETA. It helps cx plan better & supports riders.

[Sachin Vij @sachinvij30]

@DTDCIndia @abhishek_chuck So what do u have? Or do u have nothing? What are you investigating

[Sachin Vij @sachinvij30]

@DTDCIndia you misplaced my package and Pooja from your email isnt helping at all. I am already sharing the same information on the email again n again..

[Sachin Vij @sachinvij30]

@DTDCIndia @abhishek_chuck Another day passed nothing happened.. @abhishek_chuck what are you doing

[Sachin Vij @sachinvij30]

@DTDCIndia @abhishek_chuck Whats taking so long? Can I help? Nobody has visited my society for anything.. tell me i will help..

[Sachin Vij @sachinvij30]

@DTDCIndia Where is my order @abhishek_chuck

[Sachin Vij @sachinvij30]

@DTDCIndia Where is my order.?.?

[Sachin Vij @sachinvij30]

@DTDCIndia @abhishek_chuck DRDO team shud investigate the issue.. where is the damn order...

[Sachin Vij @sachinvij30]

@DTDCIndia @abhishek_chuck What the hell are you working on? Hahaha its getting funnier by the day. ABHISHEK is this how you are leading your team?.

[Sachin Vij @sachinvij30]

@DTDCIndia @abhishek_chuck Maybe your CEO and the policy-makers sitting in their ivory towers should come down to the ground level and see this mess firsthand. At the very least, have the courtesy to admit whether you’re capable of resolving the issue or not

[Sachin Vij @sachinvij30]

@DTDCIndia @abhishek_chuck What nonsense is this.. what sort of company are you running @abhishek_chuck is this how you treat a customer? Not one person has called me to resolve the issue.. NOT one. It is appalling.. is there anything you can do.. you have anyways lost my package. What next.

[Sachin Vij @sachinvij30]

@DTDCIndia @abhishek_chuck @SubhasishDTDC Whats taking so long.. call the delivery guy and ask him to find mu package.. its so simple.. why cant you do that?

[Sachin Vij @sachinvij30]

@DTDCIndia @samarpansai4 @abhishek_chuck @SubhasishDTDC DTDC to u even care to respond? @abhishek_chuck @DTDCIndia

[Sachin Vij @sachinvij30]

@DTDCIndia @abhishek_chuck @SubhasishDTDC is this your vision to run the company? @abhishek_chuck cant do anything? What is wrong with you people? I can tell u how to manage customer service. Been doing that 20 years.. #horrible #customerservicehell #customerservicefail #dtdc

[Sachin Vij @sachinvij30]

@DTDCIndia @abhishek_chuck What is the next step? Why are you so slow.. so lame customer support.. #CustomerServiceFail #abhishek_chuck #dtdc #disappointed #lostpackage #irresponsible #poorcustomerservice

[Sachin Vij @sachinvij30]

@DTDCIndia @abhishek_chuck requesting for your help in finding my missing package... its been a terrible experience with your customer support team so far...