@discord_support i was falsely banned for ban evasion on may 8th when discord was down i was at a gas station filling up my gas for my vehicle at the time when I tried to use discord and when I got home I was on a call with my boyfriend for a couple of hours then I get banned falsely banned for ban evasion i tried appealing but your bot automatically said It was a valid ban even though it clearly wasn't
So I guess @discord_support is as bad as they say
My ticket got marked as solved even tho the account is still there as disabled as ever and the follow up ticket got marked as well.
Thanks for nothing @discord
Almost 7 years of nitro wasted...
update: finally reached a human (it took a tweet with 15k views)
discord’s official answer after wrongfully locking me out is that I should just ‘create a new account’
I have no backup codes, so
a decade-old account, years of important contacts is just gone, and the fix they offer is ‘start over’
man.
@advaithj1@tallcowyt its nice to know they’re not permanent, but this is kinda contradicting stating that this has nothing to do with ai whilst also saying that these are false positive matches (which only happened due to the ai messing up pretty damn badly)
@discord_support It has been hours since I was given a ban unfairly, instead of taking away the first strike resulting in my ban, you guys gave me A SECOND ONE.
I will pursue legal action if you continue to ignore me, because I have done nothing wrong, your ai moderation flags me
Sooo since Discord Support responded to my original post, I would like to respond to their response:
1) A Discord employee replied to my original post saying that it was “misinformation” and that “this has nothing to do with AI” which, no offence to them, but I think this is nonsense. For example, this official Discord article: https://t.co/qg5O3unaBK explains how Discord uses “machine learning”, which is a subset of Artificial Intelligence.
Also, the employee misunderstood my post, I was trying to make a general point about the problems with AI moderation on Discord and they took it as if I was only referring to that one specific issue. (No hate to them obviously)
2) Adding on from that, I do believe that if Discord has to use AI for moderation, it has to be changed. The current system is fucked up and causes thousands of people to falsely lose their accounts when they have done nothing wrong. The incident this weekend was one example, but not just that, MILLIONS of people get false bans because of AI all the time!! This even happened to an owner of the unofficial Roblox server, a server which has 1m+ members and is a partnered server with Discord themselves! Link: https://t.co/XalHxhxZaU
The best way to fix this going forward would be to, at the very least, give everyone an option to choose to have a human reviewer for all support tickets & appeals. I’m pretty sure Roblox already does this but I could be wrong, regardless of that it would be great if Discord and other companies like YouTube adopt this. A lot of the time, clankers are stupid and make unfair decisions, which can end up ruining people’s lives. A lot of people rely on their accounts for stuff like work or to communicate with friends and that can be taken away from them because of something that isn’t even their fault.
3) Discord claims that they’ve unbanned everyone, however I’ve seen a lot of people who are still banned because of sending grid images. Yeah… soooo… they can’t just be lying to us like that.
Feel free to like & retweet to spread awareness and drop me a follow if you want. Also Discord please increase the max friends limit. 1000 is too low, it would be nice if it was 2000. And let us record audio in VCs and stages on mobile and iPhones. Thank you and have a great day!!
@discord@discord_support@notexttospeech
There’s currently a vulnerability in Discord’s AI moderation that detects any and all square grid images, such as spreadsheets, chessboards, Minecraft inventories, white & gray transparent backgrounds… as CSAM and will permanently ban your account.
To keep your account safe, I would recommend NOT sending any sort of images anywhere until this vulnerability is fixed. If you are a server owner or admin, I would highly recommend to disable all image and gif/embed perms in your server for the time being.
To @discord@discord_support, this vulnerability needs to be fixed immediately with all false bans overturned. Additionally, AI moderation needs to be scrapped and replaced with humans. This is exactly why companies shouldn’t be using clankers to decide whether accounts should be banned or not. Losing a Discord account to something as unfair as this can be extremely devastating and affect users severely, and every day millions of users are affected by false AI bans. This needs to be stopped.
If you would like to spread awareness about this, feel free to like & repost.
@discord_support What about the people who were falsely banned for ban evasion??? I've had this account since 2016 with no previous warnings. I was never banned before.
@discord_support@discord Please help me!!! On June 25th I was suspended for "ban evasion" when I never evaded any ban! So many people have been falsely suspended for the same reason. I've had this account since 2016 and no previous warnings ever. Please respond asap!! :C
@hybridfury@discord_support@discord Yep. I'm not sure if there is a glitch happening right now with their moderation, I really want them to address it but knowing them they won't unfortunately
@omega_99_@discord No fr!!! I got banned for the same reason. I do have alts but I don't use them for malicious purposes like evading bans and I haven't even used them in a long time. Discord's moderation is on everyones butt rn
@BoyDrago i got banned for the same reason on june 25. apparently a lot of people have been getting false positives with the same ban evasion excuse. discord's ai moderation has gotten out of hand and i really hope they address these mistakes.