@myntra Getting the same copy paste response on all complaints without any solutions. You have been committing that someone will contact me but the same hasn't happened till now. Still suffering because of your excellent support since 22 March.
Pathetic customer service. Wasted hrs on call n chat, no solutions provided. CS is disconnecting the call when they don't have a reply. I am suffering mental trauma and harassment since 22 March. @myntra@MyntraSupport sending DM that agent will contact but nothing happening.
@myntra@MyntraSupport Despite the promise and false assurance, no one has reached out till now. My exchange request was canceled &now the return is also not happening because of the delay in providing a solution leading to passing of 1 week return window. @consumerforum_
@myntra@MyntraSupport again the ticket is closed without any resolution. What are you trying to achieve here by constantly harrasing a customer without understanding the issue?????@myntra
Terrible service &customer support @myntra.
1 Tickets resolved without resolution
2 No tats for open ticket
3 No action on delivery agents misbehaviour
4 No help from CS
5 delayed exchange with no option of cancellation
Tired of following up from last 1 week @MyntraSupport
@myntra I have shared the details. I am extremely disappointed and tired of following up. My issues are pending since 22 March. You guys are just closing tickets and not resolving the issue despite exceeding the committed TAT.
@mohdfahad42@sliceit_ Usually small personal loan companies do this to reach out to your contacts in case you default! I once got a call from one such company and on checking with the individual got to know he never gave my reference, but shared the contact list. Not a good practice.
Amongst my absolute favourite musicians of all time, one name that is certainly near the top is of Ustad Nusrat Fateh Ali Khan sahab. I don’t know if any such data exists, but I am pretty sure he would also be among the most widely sold international artists in India. (1/43)
@bewakoof This is in regards to my order no. 27212084 and 27212035. I have been following up with you guys for over a week but haven't recieved any update. There is no response to my tickets as well. Can someone look into the issue and help? Seriously pathetic customer service!!
@myntra@MyntraSupport I got a message just now that the product will be picked up by 29th Aug (Return request placed on 10th) and that too from my office address even though I had selected home address while scheduling the return!!
Pathetic customer support with no resolution to issues by @myntra@MyntraSupport . I placed a return request on 10 Aug and the same hasn't happened till now despite multiple followups on calls, emails and false promises by your executives!!
For all my BJP friends: unlike Narendrabhai, I am human. We do make the odd mistake and that’s what makes life interesting. Thanks for pointing it out and please do keep it coming, it really helps me improve. Love you all.