@HomewoodSuites@Hilton@HiltonHotels After a month of emails with Guest Assistance, I received another apology this morning asking for my address, information I’ve already provided. Why is this still going in circles? Can someone please take ownership and resolve this?
Disappointed with my recent stay at @HomewoodSuites by @HiltonHotels . I specifically booked Hilton because cleanliness is non-negotiable for me. Unfortunately, the room didn’t meet that expectation, and it made for a very uncomfortable night.
Day 20: Ten Guest Assistance representatives. Ten different names. Zero solutions. Every response acknowledges my case, but nothing gets resolved. At this point, I’m left wondering what kind of customer service process this is, @HomewoodSuites@HiltonHotels . Who is accountable?
@Dr_Mazzotta@HomewoodSuites@HiltonHotels Sad, and I totally get, the front desk response to when I told them about the filthy stains was “I can give you a sheet to cover them”!!
MAGA clowns are posting this like it’s a good thing.
Trump getting Folarin Balogun unsuspended from the World Cup just shows you that everything he touches is delegitimate crap.
Now, if the US wins the World Cup, it will be questioned. Thanks, Trump.