devera sagar

[devera sagar @sagar_devera]

@OlaElectric Innovation me koi mukabala nahi karata vese ola service na dene ka bhi koi mukabala nahi rakhata

[devera sagar @sagar_devera]

@OlaElectric @bhash

[devera sagar @sagar_devera]

@OlaElectric @bhash The Ola Care Service Center in Bhavnagar has only technicians and no manager, so customers are not getting any proper answers there. So to whom should the customer write a complaint about the scooter?

[devera sagar @sagar_devera]

@OlaElectric https://t.co/2xMK9oXQbC

[devera sagar @sagar_devera]

@OlaElectric @bhash where will a middle class person get another scooter and do other work at work or at home??

[devera sagar @sagar_devera]

@OlaElectric @bhash Will you be able to solve my problem or not? Now it seems that I have made a mistake by buying your company's scooter because after the scooter is discontinued, your service is repaired only after 1-2 months and comes out of your service center. So till then,

[devera sagar @sagar_devera]

@OlaElectric Ola service centre in Bhavnagar is not known to have any manager here, no person or technician is available for proper service, 150km service centre is available within 2-3 days of repair, which tells me my ticket number is 09348985

[devera sagar @sagar_devera]

@OlaElectric What do you mean by hyperservice? Because after you complain, there is no appointment for a week and that too 150km away which is a scooter breakdown.

[devera sagar @sagar_devera]

@OlaElectric Ola care center has been in Bhavnagar for two days but they are not even making any job card and are not taking any further action for any repairs. This is your hyperservice. My ticket number is08598219

[devera sagar @sagar_devera]

@OlaElectric
The problem was reported to you on 14 October, but it has not been resolved till date and I have been reminding you that you are proving that your hyper service is like this. In this way, you will continue to win the trust of your customers!

[devera sagar @sagar_devera]

@OlaElectric Even after 1 month, your service is not available and you are talking about hyperservice, I am sending you the screen of the booked service with the screen shortened.

[devera sagar @sagar_devera]

@OlaElectric I am sending you along with the photo on the day of the complaint. If I can get your service, I can understand what further steps to take.

[devera sagar @sagar_devera]

@OlaElectric Reported problem 10 days back but still not resolved and service completed before my Ola Care policy expires.

[devera sagar @sagar_devera]

@OlaElectric @bhash
Even after more than 11 days of complaint, if the call comes from the service center which is repeated, then it does not seem right to take your scooter and Ola Care Plus service.

[devera sagar @sagar_devera]

@OlaElectric @bhash I don't know what to complain to you because I have been complaining for the last 4 consecutive months. If ur service is like this I don't think anyone will buy ur scooter in future. Ur future is in your hands so I hope. That u will consider my complaint now

[devera sagar @sagar_devera]

@bhash @OlaElectric From your side, the body broke during the repair from the technician who repaired my scooter.

[devera sagar @sagar_devera]

@OlaElectric Always in response to x you say you will connect us you are right you are just connecting telephonically but not solving the problem.

[devera sagar @sagar_devera]

@OlaElectric @bhash Closing the ticket without prior notice and without rectifying the issue. This is the service OLA care plus customers are facing . Such a pathetic response.

[Ola Electric @OlaElectric]

@sagar_devera Hi, we regret hearing about your experience. We're connecting with you over the call to understand this better!

[devera sagar @sagar_devera]

@OlaElectric In reply to my earlier tweet you asked about your service that our service is not like this but maybe I think that such service will be yours I have received a call from your Ola team but no technical action has been taken for my problem which I am sending with a fot