Sagar Jain

[Sagar Jain @sagjain3012]

@EvansCycles 02/06/2026: Asked Dave directly — if even the support team can't get answers from the store, is there a formal escalation team or complaints department I can be referred to? Still no clear channel offered. #EvansCycles #FrasersGroup

[Sagar Jain @sagjain3012]

1/ @EvansCycles I am escalating a complaint regarding a faulty bike and poor communication from the Chill Factore store, Manchester.

Customer: Sagar Jain Bike: UniBike Touriste 99 The bike failed on its very first ride and was confirmed faulty by the store.

[Sagar Jain @sagjain3012]

@EvansCycles 01/07/2026: Response: "I simply do not have the information that you are requesting... as soon as I have any information for you I will contact you." No date, no voucher confirmation, no next steps. 3 weeks in. @EvansCycles @FrasersGroup

[Sagar Jain @sagjain3012]

@EvansCycles 29-30/06/2026: Followed up two more days in a row. Same reply each time: "we understand the issue, we're doing what we can, we'll contact you when we have information." Nearly 3 weeks since the original faulty bike return. Still no refund, no date, no resolution. #EvansCycles

[Sagar Jain @sagjain3012]

@EvansCycles 26/06/2026: Went to collect it — they'd assembled the WRONG bike for me. Asked for a refund on the spot. Told the store manager needed to approve it and he wasn't in. Was promised a call "tomorrow." No call came. #CustomerService

[Sagar Jain @sagjain3012]

@EvansCycles 23/06/2026: Evans Cycles support (via Facebook Messenger) asked for my order number + postcode, then said "48-72 hrs" for a response. I asked for a refund out of frustration, then paused that when the store called saying my bike was finally ready for collection. #EvansCycles

[Sagar Jain @sagjain3012]

My issue isn't the assembly time. It's the conflicting information and lack of communication.
Had I travelled based on the 19/06 update, I would have wasted my journey.
Can @EvansCycles explain why I am receiving contradictory information and provide an accurate update ?

[Sagar Jain @sagjain3012]

@EvansCycles 3/4

19/06: I called again and was told the bike was READY FOR COLLECTION.

22/06: Before travelling to the store, I called to confirm and was told the bike was STILL IN THE BOX and had not been assembled.

[Sagar Jain @sagjain3012]

@Airtel_Presence I tried making payment for an inactive account but I am not sure what the communication number is. so can you please help me out here on a priority?

[Sagar Jain @sagjain3012]

@Airtel_Presence Hi Team, I missed a few payments of my postpaid but now I am not able to make the payment because my number is shown as doesn't exist,can you please help me with the process to pay the bill and activate the phone number

[Sagar Jain @sagjain3012]

@HalifaxBank Hi Team I don't have an account with halifax still I received a message saying Halifax alert: You have successfully setup a recipient on 04/12 20:12:54, please suggest is it some kind of fraud or software glitch

[Sagar Jain @sagjain3012]

@Siddharths77 Ha ha yes he is

[Sagar Jain @sagjain3012]

@rpfcr @RailMinIndia @rpfcrbsl Thank you very much for the help and support I feel very much proud and safe the way railway is working to provide services to the people

[Sagar Jain @sagjain3012]

@rpfcr @RailMinIndia @rpfcrbsl My wife phone [phone]

[Sagar Jain @sagjain3012]

@RailMinIndia wife,mom travelling and there are guys who are misbehaving with them can u pls help us with the change in sheet pnr 6605993990

[Sagar Jain @sagjain3012]

@richajain0308 promise everyone should do with themself very well said

[Sagar Jain @sagjain3012]

@FLOR_AAH @Sand_In_Deed ha ha nice one

[Sagar Jain @sagjain3012]

@ArvindKejriwal waiting for it, please provide the evidence and prove yourself u r not pappu

[Sagar Jain @sagjain3012]

@Coffeeliciious @ArvindKejriwal ha ha too good