@JioCare Hello @JioCare again same thing happened, received message of engineers visit at 10 am to 11 am on 22 June 2024, but like always no one came, no call no message from anyone. When I call the customer support they don't help me either. It has been 11 days now. @TRAI@reliancejio
@Hey_there6789@reliancejio Same, I have been calling them for 1 week now, two time technician visit happened only to change charger of router which solved nothing. @JioCare what I need to do to get my router working? at least give me option to discontinue my connection if you can fix this.
@ishan8878@JioCare Hmm strange, I have been calling them for 1 week now, two time technician visit happened only to change charger of router which solved nothing. @JioCare what I need to do to get my router working? atlease give me option to discontinue my connection if you can fix this.
I feel cheated by the pathetic service. Now, I want to close my connection, but there’s no help on that front either. The customer care is not assisting in closing the connection. I need legal advice on how to deal with this situation.
I’ve contacted Jio Customer Care around 50 times, but they’ve only given me new appointments without any resolution. No technician has visited to check the issue. I’ve spoken to 5-6 people involved in providing the connection, but none could help.