Sainath Pai

Observing India’s infra, communities, markets & everyday economy. Writing about what works — and what doesn’t. #Mumbai | #Startups | #UrbanInfra | #SocialIssues

[Sainath Pai @sai_1979]

@prateekdebnath @RailMinIndia @RailwaySeva Sad state of affairs ! This TC is truly shameless. Hope Railways team intervened and took necessary action against the TC and gave back your rightful seat .

[Rahul Gandhi @RahulGandhi]

First the NEET paper leak affecting 22 lakh students.

Then CBSE Class 12 students receiving unexpectedly low marks from a broken OSM system - many losing their college eligibility.

Now lakhs of CBSE Class 9 students suddenly asked to learn a new language from July 1, with no teachers, no textbooks, and Class 6 books being handed to 14-year-olds as a “transitional” fix.

Three exams. Three age groups. One Minister.

Dharmendra Pradhan ji has not failed once. He has failed every single age group of India’s students at once.

Every announcement plunges children deeper into uncertainty. Every failure goes unpunished. The Education Ministry has become a department of disasters.

Prime Minister Modi ji - can you at least apologise to the lakhs of children whose futures you and your Minister have destroyed?

#SackPradhan

[Sainath Pai @sai_1979]

@mumbaiheritage Born & brought up in Mumbai, here for ~5 decades. In my circle, we’ve moved to CST & Mumbai. Honestly, I hear “VT” & “Bombay” more from outsiders than Mumbaikars. Just my observation.

[Sainath Pai @sai_1979]

@noyes99 @navimumairport Luggage pickup at NMIA is becoming a recurring issue. Yesterday it took 40 mins at the belt for a 1-hour flight. This needs fixing at war pace before ramp-up or it’ll be chaos. #NMIA

(Interestingly, last-mile was smooth — Rapido worked perfectly.)

[Sainath Pai @sai_1979]

@rishibagree @OlaElectric This is indeed worrying. I pray for these buyers, wherever they are. Many still don’t know what they have got into. May God give them strength,patience, and stamina to deal with Ola after-sales service.

Hope they did due diligence and read social media posts before paying. 🙂

[Sainath Pai @sai_1979]

@PulkitA30298377 This is indeed worrying. I pray for these buyers, wherever they are. Many still don’t know what they have got into. May God give them strength,patience, and stamina to deal with Ola after-sales service.

Hope they did due diligence and read social media posts before paying. 🙂

[Sainath Pai @sai_1979]

@OlaElectric @OlaElectric App is not allowing any complaints to filed. Says no slot open. Same message showing for over a month now . What are customers supposed to do ? Such pathetic service. Customer support unable to register complaint nor can customer .. Repeatedly writing here,no help

[Sainath Pai @sai_1979]

@Aviiiverma2006 @OlaElectric @bhash S1 Pro. But this isn’t just about the product — it’s about attitude. What you sell matters less than how you treat customers after the sale. If the philosophy is “sell and forget,” failure is inevitable. Ola’s after-sales service is a case study, to be taught in MBA class.

[Sainath Pai @sai_1979]

@Aviiiverma2006 @OlaElectric @bhash You’re one of the lucky few, buddy — count yourself fortunate. Countless others, including me, have been waiting for months. To this day, I still don’t know where this so-called hyperservice actually exists.

[Sainath Pai @sai_1979]

@svembu We need folks like him in mainstream politics. Hope he gives a serious consideration to this.

[Sainath Pai @sai_1979]

@jagograhakjago @MORTHIndia @PMOIndia 5/ Urgent action needed from @jagograhakjago @DoCA_GoI @MORTHIndia @PMOIndia @OlaElectric @bhash
Fix accountability. Fix grievance systems. Protect consumers.

[Sainath Pai @sai_1979]

1/ Shocking failure of consumer protection in India. Tried filing a complaint against Ola Electric on National Consumer Helpline @jagograhakjago portal — Ola Electric is not even listed in the company list. How can this happen? #OlaElectric #ConsumerRights

[Sainath Pai @sai_1979]

@jagograhakjago @MORTHIndia @PMOIndia 4/ Yet taxpayer money continues as subsidy for poor quality products and weak after-sales service. Honest consumers suffer while failure gets rewarded. #ConsumerRights #India

[Sainath Pai @sai_1979]

@jvidyasagar No ways bro ! Vadapav is king of snacks in Mumbai. Its popularity is not just its taste but also affordability . There are still people in Mumbai who survive on Vadapav .

[Sainath Pai @sai_1979]

2/ We support leadership, but also expect accountability and respect for the PM’s platform. A national address should rise above elections and party politics. India expects better when the PM speaks to the nation.

#PMModi #Modi #India #Democracy #Leadership #NationFirst

[Sainath Pai @sai_1979]

1/ As a BJP and Modiji supporter, I found the PM’s address to the nation deeply disappointing. When all media is blocked for a national address, people expect an important message for the country—not what felt like a political speech. Many supporters like me felt let down. #BJP

[Sainath Pai @sai_1979]

@bhash @OlaElectric @jaagograhakjago Wake up. Countless complaints against @OlaElectric, yet no action. When portal complaints are ignored, companies get free licence to cheat and harass consumers. Consumer protection is a sham if regulator stays blind, spineless & toothless.

[Sainath Pai @sai_1979]

@bhash @OlaElectric I have been writing to customer support for weeks now. Requesting an appointment at a nearby service center . Nobody bothers to reply . This isn’t fair . I can’t be begging for my rights . For me now ,scooter is just a piece of metal which doesn’t work. Not fair ! @OlaElectric