Saibal Datta

Experience Designer & Founder @gdd_design / I help companies to design the right digital experience (UX/UI) for their products & services

[Saibal Datta @saibaldatta]

Last week, I had the immense pleasure of conducting a workshop on Customer Experience at @Havells, with 60 enthusiastic participants from cross-functional teams. It highlighted Havells India's dedication towards enhancing user experience across their products and services. #UXUI

[Saibal Datta @saibaldatta]

@PanasonicIndia Facing terrible experience to get Air Conditioner fixed since 3 days of creating a Service Request. No call no visit so far. Never thought #aftersales service will so bad for this brand. Not recommending anyone to buy their products in India.

[Saibal Datta @saibaldatta]

@AirIndiaX - Had a very bad experience on your flight#I51427 from PNQ 2 BLR, I bought a value pack and requested to serve beverage with meal. However, flight attendants Aruno & Divya declined my request saying that I didn’t book any beverage. Why are you overcharging customers?

[Saibal Datta @saibaldatta]

Thank you everyone for coming to the 1st #DesignUp Meet-up in #Pune and expressing yourself with brilliant ideas to energize the #community in Pune city. Looking forward to hosting more such #meetups with some interesting agendas.

[DesignUpConf @DesignUpConf]

On 11th March, the Pune design community got together for an informal, no-agenda chat - and wow, did they have a blast🎉

Stay tuned for more updates and more #DesignUp local events - coming to your town or city, very soon!

#design #community #event #pune

[Saibal Datta @saibaldatta]

Happy Holi to everyone! Enjoy the celebration of colours in your life.

#festivalofcolors #india #holicelebration

[GDD @gdd_design]

Today is Holi 💛 💚 💜 The beautiful festival of colors in India that celebrates friendship and camaraderie through a smear of colors on happy faces!💯

#design #india #experiencedesign #industrialdesign #festivalofcolours #happiness #designstudio #colors

[Saibal Datta @saibaldatta]

Feeling #grateful & proud of my team for this milestone.

Big thanks to all the people involved in #Havells Sync app design project since 2019 to define the best #SmartHome experience. #Awards #nominations #ux #design #experience #ui

[GDD @gdd_design]

It's #award season and We got #NOMINATED!

1. UX Design Awards 2022 - https://t.co/tBJhRka3pA
2. IFDesign Award 2023

#design #experience #uxdesign #awards #ifdesignaward #nomination #digital #ux #appdesign
#ui

[GDD @gdd_design]

Can we truly create experiences on the Internet of Things that have a "humane" touch?

#design #experiences #design #userexperience #ux #digital #ui #ucd

[DesignUpConf @DesignUpConf]

Pune, Singapore, Chennai - we're here!💙Mingle with your local design community through #DesignUp Local MeetUps! Free, in-person, no-agenda.

👉RSVP to attend. Hurry, limited slots!
Pune: https://t.co/vZyHNBdjRA
Singapore: https://t.co/FxN5TzVvqd
Chennai: https://t.co/O7h9Ji8gMw

[Saibal Datta @saibaldatta]

Thanks, @DesignUpConf for this opportunity. Excited to start this journey.

Looking forward to connecting with the community here in #Pune and hosting some awesome @DesignUpConf local events.

#DesignUp #Community #Design #Pune #Local #Events

[DesignUpConf @DesignUpConf]

It's official, folks! Say hello to the first set of #DesignUp Local Community Leaders (CLs)🎉Let's give them all a big welcome shout-out!

Stay tuned for updates on upcoming local meetups across Pune, Chennai and Singapore! Coming very soon👀

[Saibal Datta @saibaldatta]

HavellsSync - the all-in-one app that brings multiple brands together. Our experience design team at @gdd_design and #havells UX Team collaborated to create a seamless user experience for tech-savvy consumers.

#appdesign #ux #digital #experience #design #ui #lloyd #crabtree

[GDD @gdd_design]

We designed Havells Sync 1.0 #app specially targeted towards the new age tech-savvy #users who is comfortable with #smart appliances and wants more out of it. Havells Sync is an all-in-one app with multiple brands like #Lloyd, #Crabtree, #Standard, and of course #Havells.

[Saibal Datta @saibaldatta]

From overcoming challenges to shaping the future of digital experiences - relive our journey in 2022 and get a sneak peek of what's to come in 2023. #Thankyou to our valued clients and supporters!

#grateful #havells #adobe #wellnessforever #tataneu #ux #design #digitalexperience

[GDD @gdd_design]

We at GDD Experience Design, #Pune would like to thank our clients for their constant support and belief in us. We also want to thank our audience for their constant appreciation and encouragement toward our work!

#experience #design #ux #ui #interface #mobileapp #userexperience

[Saibal Datta @saibaldatta]

@INDmoneyApp Thank you for your reply. The issue is resolved now.

[Saibal Datta @saibaldatta]

@INDmoneyApp - I am facing a strange problem on the app while opening US Stock account. I am unable to capture Selfie, there is some tech glitch. The screen disappears as soon as I tap on the CTA. #appissues #tech #glitch #badexperience

[Saibal Datta @saibaldatta]

@bchesky - I am a huge fan of @Airbnb but your Airbnb for Work has some serious user flow problems. The entire journey is broken and it's a bad experience when you are booking on behalf of others. I am stuck with a booking issue for more than 72 hours & @AirbnbHelp is of no help.

[Saibal Datta @saibaldatta]

Already replied to your DM, waiting for a response.

[Saibal Datta @saibaldatta]

@AirbnbHelp - is there a dedicated team to resolve issues for Airbnb for Work? I am facing a terrible experience for booking on behalf of my company employees.The money got deducted from bank account and booking is not getting confirmed due to @Airbnb server / sum technical issue

[Saibal Datta @saibaldatta]

Already replied to your DM and waiting for a response.

[Saibal Datta @saibaldatta]

@Airbnb_in I am facing a terrible experience for bookin on behalf of my company employees using airbnb 4 work. Money got deductd from bank account via PayU netbanking & booking is not getting confirmed due to some technical issue.I am stuck in a limbo, can’t cancel & can't rebook

[Saibal Datta @saibaldatta]

@Facebook - I am facing a strange problem with my FB account. Someone hacked it and changed the phone number & activated code generator. I secured the account but unable to login because I don’t have the access to the code. Please help. #Facebook #hacked

[Saibal Datta @saibaldatta]

@CarebyHDFC_HL I made a big mistake by applying to @HomeLoansByHDFC, first it took 2 months to get loan approval and now it is taking more than 1.5 weeks to get disbursement where as your ad shows it’s easy & simple with 3 steps. Will not recommend anyone.#Bad #CustomerExperience