@ThreeUKSupport That’s the problem, I can’t upgrade online anymore cos three said I had till the 24th Feb to upgrade, but on the 14th they’ve changed my plan without my consent. Now there’s no option to upgrade as its not ‘upgrade’ time
@ThreeUK useless customer service! On a call to your customer service and they purposely cut me off regarding my complaint.
What’s the point of saying you got 30 days to upgrade when you go change it in 14 days to a useless plan and don’t let me change it to what I want!!
@ThreeUKSupport They were saying I can’t make upgrades online and they can only be done on the phone. Even though I have an email saying to do it online with the offers you are offering, since you are no longer doing my plan anymore
@timhortonsuk been a week and nobody has replied to my email or follow ups. Ordered a vegan breakfast wrap meal and got given the sausage and bacon one, with your staff not even knowing the difference. Disgraceful customer service