Advocate Mohit

[Advocate Mohit @saini472]

@KotakCares And I have already raised this issue before the Consumer Forum.

[Advocate Mohit @saini472]

@KotakBankLtd I am writing this with considerable frustration and disappointment regarding the lack of professionalism shown in handling my issue. My service request (SR No. 41029638) has been pending with the Nodal Officer for the past 15 days.

[Advocate Mohit @saini472]

@rapidobikeapp Your waiting time itself is more than 4 hours. I need the refund directly to my bank account, not in the Rapido wallet.

[Advocate Mohit @saini472]

@rapidobikeapp The fare shown at the time of booking was ₹510, however your driver charged ₹686 and behaved in a threatening and unprofessional manner when questioned. He also did not drop me at the exact location and refused to turn on the AC during the ride.

[Advocate Mohit @saini472]

@KotakCares @RBI please help me to deal with this situation

[Advocate Mohit @saini472]

@KotakCares If any sense of accountability or professionalism is left within your organization, the least you can do is provide your customer with written confirmation stating that these charges are valid. I genuinely fail to understand how this company is being managed.

[Advocate Mohit @saini472]

@KotakCares There appears to be no professionalism left in your customer service. I repeatedly asked your representatives to send me an official written email confirming that these charges are valid.

[Advocate Mohit @saini472]

@KotakCares Do not worry, I will ensure this matter is properly pursued and raised before the appropriate authorities.

[Advocate Mohit @saini472]

@KotakCares I was informed that my request has been denied. Following this, I asked your representative to send the same to me via email so that I may initiate the litigation process.

[Advocate Mohit @saini472]

@KotakCares will be escalating this matter before the RBI and initiating the litigation process. What is even more concerning is that your representative casually stated, “Go ahead with RBI and litigation.”

[Advocate Mohit @saini472]

@KotakCares This has been one of the worst banking experiences. Instead of resolving customer concerns, your representatives are simply ignoring the issues involving people’s hard-earned money.

[Advocate Mohit @saini472]

@KotakCares “There was no call from your end, and you guys are blatantly lying.”

[Advocate Mohit @saini472]

@KotakCares Despite raising this issue on social media, the bank’s response clearly feels like an attempt to impose additional charges on me. Isn’t that correct?

[Advocate Mohit @saini472]

@KotakCares No one reached out to me shame on your customer service

[Advocate Mohit @saini472]

@KotakCares No reached out to me shame on your customer service

[Advocate Mohit @saini472]

@KotakCares What they are looking no resolution till now what kind of services are these?

[Advocate Mohit @saini472]

@KotakBankLtd @KotakBankLtd If the issue is not resolved promptly, I will escalate the matter to the concerned authorities at the Reserve Bank of India.

[Advocate Mohit @saini472]

@KotakBankLtd Despite this, charges continue to be deducted from my account, and I have yet to receive any resolution.

I have been a loyal customer, and this experience is extremely disheartening. I kindly request that this matter be resolved at the earliest.

[Divya Porwal @divyaporwal_]

Sorry, but I genuinely feel bad for her. You can clearly see the stress on her face, and now the university is blaming her, saying she’s solely responsible for what happened.
I’m sure she practiced, prepared a script, and was just excited to be on TV. She was doing her job. This wasn’t her mistake, it was the university’s, I am damn sure.

[Advocate Mohit @saini472]

@dtptraffic
While travelling from Delhi to Noida on an Uber bike (UP16EC8908), a car DL1ZD5715 hit us near Patparganj flyover and the driver even threatened to kill us. No major injury, but such road rage & threats need strict action.
@DelhiPolice
please take note.