@flipkartsupport@flipkartsupport - This is unacceptable. After multiple cancellations due to delivery agents asking 3k extra, I was finally forced to pay the amount under pressure just to receive my order.
This is not part of the order terms and clearly shows serious misconduct by the delivery
@flipkartsupport issue is happening again with a new order. The delivery agent is asking ₹3000 extra for doorstep delivery, which is not part of the order.
This has now happened across multiple orders, and each time the order gets cancelled when I refuse to pay.
@VoltasBeko@flipkartsupport My order OD337000655164003100 for Voltas Beko 563L Side-by-Side Refrigerator is out for delivery, but the delivery agent is asking ₹3000 extra for doorstep delivery. This was not mentioned in the order. It is Open Box Delivery and already prepaid.
@flipkartsupport note that my apartment has a working lift and there is no access issue for delivery. The delivery agent asked ₹3000 extra for doorstep delivery, which I refused because it was not mentioned in the order.After I refused, the order was cancelled again.This has now happened twice
I have raised an incident with Flipkart support: IN26031119295802967918.
Please note this is the 2nd time this has happened in the last 4 days. This is my second because previous one cancelled by the team.Kindly intervene and resolve this urgently
@VoltasBeko@flipkartsupport
Hi @flipkartsupport ,
My order OD336971283877493100 for Voltas Beko 563L Refrigerator was cancelled without my consent. The delivery agent asked for extra money during delivery, which I refused. He said he would return in 30 mins but never came back.
#Flipkart
Cc: @Flipkart
2- I did not share any OTP with anyone, but the order was cancelled saying I confirmed cancellation via OTP. Also, the refund amount is lower than what I paid. Please investigate and resolve this issue urgently.
@flipkartsupport@Flipkart#Flipkart#CustomerService