Sai Teja

[Sai Teja @saiteja8986]

@SamsungIndia Shared

[Sai Teja @saiteja8986]

@SamsungIndia This is extremely disappointing.

My Samsung S21 FE developed the green line issue about a year ago, and Samsung replaced the display. I still paid ₹2,000+ towards service.

Now, the same green line has appeared again, without any physical damage or mishandling.

[Sai Teja @saiteja8986]

@SamsungIndia @SamsungMobile @samsumgmobile
I have created a job sheet with the service center as well.
@SamsungIndia, if the same display issue returns after a replacement and there is no physical damage, why should the customer bear the cost again? Please investigate this recurring issue provide solution.

[Sai Teja @saiteja8986]

@SamsungIndia @SamsungMobile @SamsungIndia I'm not the only one — S21 FE users across the community have been facing this recurring issue.
When I contacted the service center, I was told that because the phone has completed 3 years, the issue is no longer covered/applicable.