Sarah Spain

[Sarah Spain @sajspain]

@VirginAtlantic codeshare not working for customers. No one wants to take responsibility. I’ve ping ponged between Expedia Korean Air and Virgin Atlantic for two weeks now

[Sarah Spain @sajspain]

@VirginAtlantic codeshare with Korean Airlines isn’t working for the customer. No one wants to help me access my flight details to check baggage choose a seat etc. Keep being directed back to @Expedia who direct me back to you.

[Sarah Spain @sajspain]

@SimonCalder appalling treatment by @British_Airways . Flights from Paris to London canx last minute today.Rescheduled for 24 hrs later. Refund option not working,staff not taking calls🤬 Daughter stranded on her own so booked Eurostar at extortionate price. Whats your advice?

[Sarah Spain @sajspain]

@Groupon_UK I have VUE cinema vouchers to use but the codes aren’t working. I have tried using your online chat but I am not getting past giving my details. The vouchers need to be used today

[Bobby Crush @theBobbyCrush]

Well, what do you know? Our panto @EsherTheatre has just been nominated for an “Offie” award! These are awards given out to Off West End productions … what an accolade for Esher’s first ever pantomime 🙂

[Michael McManus @mcmaningtonhall]

@theBobbyCrush @EsherTheatre Least we could do - wot a fab show!

[Sarah Spain @sajspain]

@virginmedia Day 2 of a complete loss of service TV Broadband and landline. No updates except a push back on time it may be fixed. Two days of work lost. Not acceptable!!!!

[Sarah Spain @sajspain]

@CVMSMusic Keeping his family and friends in our thoughts and prayers at this very sad time.

[Sarah Spain @sajspain]

@ASOS I am trying to create a return but the order doesn’t show up on my account. I have tried your live chat but they won’t proceed as my email doesn’t match the order. Help please.

[Sarah Spain @sajspain]

@waitrose why do these products come in a plastic bag?? #reduceyouruse #plasticpollution #plasticwaste

[Sarah Spain @sajspain]

@StephyC1990 @backstreetboys Crazy prices even on ticketmaster!

[Sarah Spain @sajspain]

@djgarydavies @sarajcox @BBCRadio2 @BBCSounds Fabulous show tonight Gary. Thanks

[Sarah Spain @sajspain]

@annemarieflan Tough

[Sarah Spain @sajspain]

@thameswater 85 minutes on the same call. The supervisor doesn’t know the answer either. On hold again!!

[Sarah Spain @sajspain]

@thameswater water meter installed in October. Still in trial period. I’ve had a look at my consumption which is in ltrs. How do we convert to actual monetary cost??
I’ve tried online chat for an answer as I’ve been on your phone line for 40 mins!!!!

[Sarah Spain @sajspain]

@thameswater appalling customer service. 20 mins and still no response from online chat. 50 minute wait for my call to be answered by a new member of staff who knows nothing about my query. I’m on hold now 😡

[Sarah Spain @sajspain]

@anannabananacan Wasn’t expecting that Jamie Lawson

[Sarah Spain @sajspain]

@annemarieflan Impressive 👏

[Sarah Spain @sajspain]

@annemarieflan It’s addictive. I did mine just after midnight 🙄🙄

[Sarah Spain @sajspain]

You were also offering the same sofas at a 20% discount last week. Will this discount be applied to my order??

[Sarah Spain @sajspain]

@JohnLewisRetail Almost at the end of our 16 week wait for our sofas. No contact re delivery yet. Spent 27 minutes on the phone only to be told just wait another week and you should be contacted 😱No offer by the assistant to check my order. Very disappointed.