Saket Kumar

It's poetic!

[Saket Kumar @sak8kumar]

@SBICard_Connect no resolution provided till date. If the issue does not get resoved by today, i will have to escalate to your nodal office via post.

[Saket Kumar @sak8kumar]

@SBICard_Connect Unresolved since last week 1408664606668.

[Saket Kumar @sak8kumar]

@SBICard_Connect Need to log a grievance.

[Saket Kumar @sak8kumar]

@SBICard_Connect How to register a grievance. Your app does not provide complaint no. Your customer support executive never calls back.

[Saket Kumar @sak8kumar]

@zomatocare Reply - Present
Resolution- Absent

[Saket Kumar @sak8kumar]

@zomatocare Been 24 hrs since i put the delivered food in a trash can @zomatocare

[Saket Kumar @sak8kumar]

@redBus_in @VatsalGamit Bots replying. Nobody will connect

[Saket Kumar @sak8kumar]

@VatsalGamit @redBus_in @prakashsangam Pathetic service @redBus_in

[Saket Kumar @sak8kumar]

@redBus_in @prakashsangam @redBus_in Have been a frequent customer of redbus since 2022. For me bus ticket was always redbus.
However it is disappointing to find the customer service levels have stooped to such lows at redbus. Policies being cited rather than resolution.

[Saket Kumar @sak8kumar]

@Cleartrip Hi, actually it is an issue concerning @redBus_in . Was just citing an example from the past where your customer support helped resolve a similar issue and that too in a very agile manner. They should actually learn from you on how to run a customer support unit.

[Saket Kumar @sak8kumar]

@redBus_in Not even interested to make an attempt. Great!

@Cleartrip and @airasia resolved a similar issue a month back for flight tickets and @redBus_in citing their ‘POLICIES’.

If flight operators can why you can’t?? Logic fails to explain the reasons being cited by your team

[Saket Kumar @sak8kumar]

@redBus_in Do you have a minute to hear out your customer?

- Frequent user since 2022

[Saket Kumar @sak8kumar]

@redBus_in Dissatisfied customer! Issues unresolved! Doubt your customer support SLAs.

[Saket Kumar @sak8kumar]

@BPCLimited
Complaint No 07105429. Gas leakage incident happened two days back, have been requesting the distributor time and again for inspection. No response. After registering complaint today, the person told me he will visit in the morning.
Will any INCIDENT wait?

[Saket Kumar @sak8kumar]

@ICICIBank_Carae Ye kitni baar karne ka hai

[Saket Kumar @sak8kumar]

@ICICIBank @ICICIBank_Care What if ICICI’s banking operations are halted for an hour. I have been feeling the same pain for last 4 days. My UPI ID has been blocked and your officials don’t even have time to drop a call.

[Saket Kumar @sak8kumar]

@ICICIBank_Care Nobody has contacted till now. What if ICICI’s transactions are frozen for an hour, will you be feeling the same pain??

[Saket Kumar @sak8kumar]

@ICICIBank How can you block my upi without giving proper reasons and why should i go to your branch to sort this out??

[Saket Kumar @sak8kumar]

@CareDominos My satisfaction is surely not your top priority..these are blatant jargons.

[Saket Kumar @sak8kumar]

@MyntraSupport Sajan re Jhuth mat bolo !! Jhuth bole kauwa kaate…kaale kauwe se dariyo
Mai consumer forum chali jaunga tum dekhte rahiyo @MyntraSupport @myntra