@British_Airways please get in contact with me. After getting bumped of our original flight and put on a later overnight flight via Paris, our bags did not turn up in Nairobi. I cannot get through to any customer service rep to discuss our options
Honeymoon off to a great start after BA overbooked our flight to Kenya so there was not space for us… on a flight we had booked last year. @British_Airways please explain how this is possible and if we will at least receive compensation?
#britishairways#honeymoon