Samar Farooqui

I use twitter(x) to complaint about bad customer service.

Slackliner | Life Lover | Adventurer | Founder of @slacklifeinc

[Samar Farooqui @samarfarooqui]

@AmazonHelp your automated system isn't functioning and creating serial number mismatch etc. Please get a human to solve this problem at the earliest

[Samar Farooqui @samarfarooqui]

I ordered a @TCLtvplus from @amazonIN and it stopped working in three hours. I placed an order to return it. The pick-up agent said the serial numbers didnt match. so he refused to pick up. The customer care helpline lady was extremely rude and refused to be helpful and hung up.

[Esheru @Eshprojet1]

If this were happening in Russia or China, it would have made news.

[Samar Farooqui @samarfarooqui]

@cromaretail my brand new washing machine does not work. i have filed multiple service requests and there is no help. @consumerforum_ please help.

[Samar Farooqui @samarfarooqui]

@amznsellerhelp There is no help. it has been three days since i reached you on social media, it has been over a week that ive reached you on the call centers. No help

[Samar Farooqui @samarfarooqui]

@amznsellerhelp i am losing 3 orders because no one came to pick them up. i have been coordinating, filling forms for a week and no one has the courtesy tocall back, let alone resolve the issue

[Samar Farooqui @samarfarooqui]

@amznsellerhelp I have been responding to you in DM's and i have been tackling your maze trying to get a response or someone to fix the error.

#amazonseller #review #experience #badservice #socialmediahelp

[Samar Farooqui @samarfarooqui]

@amznsellerhelp I have filled out numerous such forms, but there is no help. I had a pick up scheduled today as well but no one came. By midnight it will be cancelled and guess what I will be charged for your mistakes.

[Samar Farooqui @samarfarooqui]

@AmazonHelp this redirects to the @amznsellerhelp twitter page
thats no help.

once again another maze to tackle to get help

[Samar Farooqui @samarfarooqui]

@amazon @amazonIN 3 order not being picked up. selling on amazon is a joke.
no accountability, i am being passed from person to person without any help and empty promises
#amazon #amazonindia #seller

[Samar Farooqui @samarfarooqui]

@AmazonHelp i have been doing that for a week. everytime i am promised a resolution and a call back from senior management. it hasnt happened.

3 orders that are being cancelled because amazon did not pick them up. In addition amazon is charging me money for your inability to work

[Samar Farooqui @samarfarooqui]

@AmazonHelp your customer service chat people did nothing to help and left the chat. i provided them with the order number and they couldn't even verify that they are speaking to me the correct person.

[Samar Farooqui @samarfarooqui]

@amazonIN two orders in 1 week were not picked up. in addition you are charging me money for not being able to delivery the services you have committed to. #amazonseller #amazonsellerexperience @AmazonHelp #dontsellonamazon @PTI_News

[Samar Farooqui @samarfarooqui]

@Swiggy @SwiggyCares wasted 1 hour. Then cancelled my order. Giant waste of time. Horrible service.

@jagograhakjago #Swiggy #CustomerExperience

Swiggy is service is always 💩.

[Samar Farooqui @samarfarooqui]

@amazon @AmazonHelp @amazonIN

its over 12 hours. here is your feedback - your service standard is unacceptable. im not asking for freebies. ivepaid for a service. #boycottamazon #AmazonIndia #AmazonBoykot @jagograhakjago

[Samar Farooqui @samarfarooqui]

@amazon @amazonIN I have 3 orders which are delayed, whats the point of prime membership and 1 day delivery when you dont fullfill your commitment. multiple complaints, no use. I've paid for this service. @PTI_News @jagograhakjago

[Samar Farooqui @samarfarooqui]

Frustrated with @budgetaircouk & @SaudiAirlinesEn
I've had a major accident, 3 broken limbs, 8 surgeries. I have been asking for a refund for over a month. They keep asking for new documents everytime. HELP
@jagograhakjago

[Samar Farooqui @samarfarooqui]

frustrated with @airvistara
making calls for a refund with broken limbs, on heavy medication after 8 surgeries. please give a refund, its been a month. i keep getting new reference numbers each time but no refund. HELP
@jagograhakjago #airvistara #complaint #CustomerExperience

[Samar Farooqui @samarfarooqui]

@HamdanMohammed @Space_Station @HamdanMohammed - trying to connect with you regarding another such achievement for Humans.
Have sent you a message in your insta inbox as well as emails!
Would appreciate an opportunity to meet and discuss. Thanks :)

[Samar Farooqui @samarfarooqui]

@ShiprocketIndia Just in the process of sending you a legal notice. It's been around two months since I've been bouncing around in your customer service system.