Sambeet Swaroop

[Sambeet Swaroop @sambbsr]

Dear @Olacabs @ola_supports I have raised issues via emails on overcharging by your driver on 2 rides in Bangalore.The ticket numbers are 22594300, 22596231. It has been 3days,bt I haven't received any updates yet.Can U please act on this and do the needful to refund the amount.

[Sambeet Swaroop @sambbsr]

@ola_supports What is d update on this @Olacabs I haven't received any email or message till yet from ur customer support team. U have 2 be very prompt in these types of issues & resolve d problem as early as possible. Why d driver asked to pay as cash/UPI even though the payment was prepaid.

[Sambeet Swaroop @sambbsr]

Dear @Olacabs @ola_supports Even though my payment was prepaid through the Amazon Pay Wallet but the driver took the money via UPI. The amount that was showing in your app got deducted from my account, but again my brother paid through UPI. Please check and do the needful ASAP.

[Sambeet Swaroop @sambbsr]

@NetMeds Hi Team, I have updated you in the DM about the order and missing item. Please check from your end and let me know if you need any additional information from my side. Also I have emailed to your customer support team yesterday in https://t.co/GCD55EOf15.

[Sambeet Swaroop @sambbsr]

@NetMeds I ordered medicines and paid the full amount, but when I recieved one strip is missing from the Packet. What type of medicine packaging you are doing at your warehouse? This issue needs to be checked as soon as possible and refund the amount against the undelivered items

[Sambeet Swaroop @sambbsr]

@JioMart_Support It has been 6days @JioMart & still U r addressing d issue.Don't know who is d incompetent developer or support executive,checking d issue. I haven't received update either through call or email.@RIL_Updates @reliancejio If U r unable 2 address d issue admit it,I'll do d needful.

[Sambeet Swaroop @sambbsr]

@reliancejio @RelianceFreshIN @RIL_Updates @ril_foundation Are you looting the customers like this? In the app, it is showing there is no quick delivery fee, but the payable amount contains the delivery fee. Don't know who are those developers you hired for this app? @jiomart

[Sambeet Swaroop @sambbsr]

Even after multiple complaints,d issue still not resolved @JioMart My total cart value z already more dan Rs400 bt d delivery fee z applied on d total payable amt. It z showing there'll be no quick delivery fee,bt it z added in d final price. Do a refund of Rs30.@JioMart_Support

[Sambeet Swaroop @sambbsr]

@JioMart_Support Still I haven't received any update from you.Neither over email or call. Can U share the ticket number raised for this issue? @JioMart @RIL_Updates @reliancejio This type of customer service is not expected from you.U r taking extra money from customers and not refunding timely.

[Sambeet Swaroop @sambbsr]

@JioMart_Support There is no refund of the delivery fee yet @JioMart What type of investigation your team is doing & what type of customer support is this? First U are taking money incorreclty and for refund we need to follow up with you multiple times @reliancejio @RelianceFreshIN @RIL_Updates

[Sambeet Swaroop @sambbsr]

@JioMart_Support It has been more than 24 hours, but there is no resolution for the issue. Also you haven't refunded yet the delievery fee into my account/ wallet. What type of service is this @JioMart ?You are completely looting the customers by this dark patterns. @reliancejio @RelianceFreshIN

[Sambeet Swaroop @sambbsr]

@JioMart_Support How much time I will wait for the resolution of the issue and refund of the delivery fee? @JioMart This is a very pathetic and unprofessional customer support U have where first of all you are charging extra money to the total payable amount and not refunding it after complaints.

[Sambeet Swaroop @sambbsr]

@JioMart_Support Need d refund of Rs30 which was taken as d quick delivery fee in this order even though d total cart amount was more than Rs400. @JioMart @reliancejio @RelianceFreshIN @ril_foundation You r looting customers through these dark patterns.I need d immediate resolution for this issue

[Sambeet Swaroop @sambbsr]

Even after multiple complaints,d issue still not resolved @JioMart My total cart value z already more dan Rs400 bt d delivery fee z applied on d total payable amt. It z showing there'll be no quick delivery fee,bt it z added in d final price. Do a refund of Rs30.@JioMart_Support

[Sambeet Swaroop @sambbsr]

@JioMart_Support How much time will it take to provide the suitable solution @JioMart ? I am waiting to place an order. Since morning the issue is happening. First as per suggestion, I cleared the cache, then I uninstalled and reinstalled the app, my device, but still the same issue persists.

[Sambeet Swaroop @sambbsr]

Dear @JioMart @JioMart_Support What type of calculation ur app is doing?My total cart value is Rs442.10 where the delivery fee is not applicable.But the final amount is showing Rs472.10.This is a serious system glitch and application issue.Don't how your development did this app.

[Sambeet Swaroop @sambbsr]

@JioMart_Support @JioMart No coupons added. Total cart value is Rs410. No delivery fee is applicable also. Bt the final amount is showing as Rs440. How can this be possible? Are you planning to loot the customers in this way? Customer can ignore and pay the total amount which is inclusive of delivery fee.

[Sambeet Swaroop @sambbsr]

@JioMart_Support As I mentioned earlier, even though d total cart value is more than Rs400 & it is showing that there will be no delivery fee,bt still when d total amount is showing 4 payable,it is adding the Rs30 as delivery fee.I uninstalled d app & installed again bt still same issue.@JioMart

[Sambeet Swaroop @sambbsr]

@JioMart_Support Even though I did d cache clear, reboot of d phone & app,still d issue z happening.D order z qualified 4 free delivery bt Rs30 z getting added into d final cart value & that z not editable.@JioMart plz check d issue as soon as possible.D app z already updated to d latest version

[Sambeet Swaroop @sambbsr]

There has been no power since d last 30mins at Athmallik.Everyday electricity disruptions are happening multiple times in this area. @CMO_Odisha @MohanMOdisha What will be d action on responsible officers based on ur speech? @TPCentralOdisha @TataPower @KVSinghDeo1 @EnergyOdisha

[Sambeet Swaroop @sambbsr]

The electricity disruptions r happening in Athmallik several times since morning. Now d current is nt there since more than 45mins.What's happening @TPCentralOdisha @EnergyOdisha Is this d actual implementation of ur lecture on power outages @CMO_Odisha @MohanMOdisha @KVSinghDeo1