sameer narkar

Founder @konnectinsights - A unified CX platform offering social listening, engagement, analytics and app marketplace for omni-channel customer experience

[sameer narkar @sameernarkar]

@keitarou_desu I am facing the same problem. YouTube music pls fix this problem @youtubemusic @YouTube @Youtubersgrowth

[TMX Newsfile @newsfile_corp]

Konnect Insights Unveils KRC: Shifting the Industry from Reactive CX Management to Proactive "CX Intelligence"

Full Story: https://t.co/YqfDi8e0yG

#CustomerExperience #CXIntelligence #KonnectInsights #KonnectResearchCloud #SaaS #Advertising

[sameer narkar @sameernarkar]

@AxisBankSupport Yes. You replied with your standard canned message. Your customer support team and your systems, all are useless

[sameer narkar @sameernarkar]

@AxisBank the most pathetic pathetic bank to work with. Total confusion in their credit card department.. Super late replies and NO RESOLUTION !!!

[sameer narkar @sameernarkar]

@AxisBankSupport Bunch of losers at @AxisBank. Seriously the worst bank to work with. No resolution and only canned messages on X and email.

[sameer narkar @sameernarkar]

My take on the Trump–Putin meeting:

The war will continue, and innocent people will keep dying.

If a ceasefire happens, Mr. Trump will be on stage demanding Nobel Peace Prize.

Putin won’t allow that, which means more bloodshed.

We live in a crazy world !

[sameer narkar @sameernarkar]

@anandmahindra I urge our PM @narendramodi to set an example in going truly Swadeshi 🇮🇳 why not swap the Range Rover Sentinel for a Mahindra?
I’m sure @anandmahindra & team would be proud to build a world-class, customised, security-ready vehicle for him!

[sameer narkar @sameernarkar]

@anandmahindra Happy Independence Day 🇮🇳

[sameer narkar @sameernarkar]

@ITVNewz Wishing you a very happy holi!!!

[sameer narkar @sameernarkar]

@Swiggy your bot really sucks man. There is no human agent to talk. Order placed at 1.30pm with 40 min delivery and now it’s 3.30 pm. The bot says will be delivered in 2 mins. Order id 174385245179

[sameer narkar @sameernarkar]

I am talking at SaaSCon23 by SaaS Insider. If you are around pls ping me and I will be happy to Konnect. https://t.co/4LWabtBBOY

[sameer narkar @sameernarkar]

Haha.. good one. Reminds me of old days when me and my friend had a startup idea for engineering students. Sharing our flyers / visiting cards outside colleges was the only way we could do marketing. We would convince a few students to gather around us an…https://t.co/kmVxFEj0gO

[sameer narkar @sameernarkar]

As a kid I listened to Sudhir Phadke's Geet Ramayan as my dad used to frequently play that. We saw Ramanand Sagar's Ramayan on Doordarshan. We then saw the Japanese version of Ramayan. Never thought someday someone would make #AdiPurush !! Where are you going "Bollywood"?

[sameer narkar @sameernarkar]

A few tips on managing Anger. I saw a video by Osho on this topic and hence this post.

Maintaining composure becomes crucial when you have something valuable to lose, as anger is a quality more suited for those who have little at stake. Throughout my pe…https://t.co/98s2rTxFrM

[sameer narkar @sameernarkar]

Last week I had the privilege of sharing my thoughts on a topic close to my heart ‘Building a Product Culture’. Shared my experience on how we built Konnect Insights with strong core values that define us: Empathy, Customer Success, Excellence and Gratitu…https://t.co/nj36cMUhEz

[sameer narkar @sameernarkar]

🌟 Introducing Powerful New KPIs:

📢 Keep People Informed
🔥 Keep People Interested
💡 Keep People Inspired
💪 Keep People Involved

Let's create a thriving community together! 🚀

#KPIs #Engagement #Inspiration #Inclusion https://t.co/fMX1aYcwFT

[sameer narkar @sameernarkar]

Customer experience is the single most differentiator for brands to stand out.

Gone are the days where brand ambassadors and celebrities influenced buyers. Today it is the consumers who influence their network in making purchase decisions and one negati…https://t.co/dYSEAIfh9l

[sameer narkar @sameernarkar]

What is an omni-channel solution?

In today's world when the customer wants to reach out to the brand and express opinions he chooses the channel. He might choose social media (Twitter, Facebook, Instagram, YouTube comments, LinkedIn), email, blogs / for…https://t.co/udSqTqtgbn

[sameer narkar @sameernarkar]

Had a great experience at the ‘BFSI Leadership Summit and Awards 2023’ talking about the siloed approach brands take when they engage with the customers. And how the 4 pillars of omni-channel customer experience can help them unify their customer care.…https://t.co/MiEmwhRXF4

[sameer narkar @sameernarkar]

Today is international firefighters day and we couldn't resist relating it to Social Listening!

For those who are new to the world of Social Listening, #SocialListening refers to the process of monitoring online conversations and engagement around a pa…https://t.co/ltWGAq750v