Founder @konnectinsights - A unified CX platform offering social listening, engagement, analytics and app marketplace for omni-channel customer experience
My take on the Trump–Putin meeting:
The war will continue, and innocent people will keep dying.
If a ceasefire happens, Mr. Trump will be on stage demanding Nobel Peace Prize.
Putin won’t allow that, which means more bloodshed.
We live in a crazy world !
@anandmahindra I urge our PM @narendramodi to set an example in going truly Swadeshi 🇮🇳 why not swap the Range Rover Sentinel for a Mahindra?
I’m sure @anandmahindra & team would be proud to build a world-class, customised, security-ready vehicle for him!
@Swiggy your bot really sucks man. There is no human agent to talk. Order placed at 1.30pm with 40 min delivery and now it’s 3.30 pm. The bot says will be delivered in 2 mins. Order id 174385245179
Haha.. good one. Reminds me of old days when me and my friend had a startup idea for engineering students. Sharing our flyers / visiting cards outside colleges was the only way we could do marketing. We would convince a few students to gather around us an…https://t.co/kmVxFEj0gO
As a kid I listened to Sudhir Phadke's Geet Ramayan as my dad used to frequently play that. We saw Ramanand Sagar's Ramayan on Doordarshan. We then saw the Japanese version of Ramayan. Never thought someday someone would make #AdiPurush !! Where are you going "Bollywood"?
A few tips on managing Anger. I saw a video by Osho on this topic and hence this post.
Maintaining composure becomes crucial when you have something valuable to lose, as anger is a quality more suited for those who have little at stake. Throughout my pe…https://t.co/98s2rTxFrM
Last week I had the privilege of sharing my thoughts on a topic close to my heart ‘Building a Product Culture’. Shared my experience on how we built Konnect Insights with strong core values that define us: Empathy, Customer Success, Excellence and Gratitu…https://t.co/nj36cMUhEz
🌟 Introducing Powerful New KPIs:
📢 Keep People Informed
🔥 Keep People Interested
💡 Keep People Inspired
💪 Keep People Involved
Let's create a thriving community together! 🚀
#KPIs#Engagement#Inspiration#Inclusion https://t.co/fMX1aYcwFT
Customer experience is the single most differentiator for brands to stand out.
Gone are the days where brand ambassadors and celebrities influenced buyers. Today it is the consumers who influence their network in making purchase decisions and one negati…https://t.co/dYSEAIfh9l
What is an omni-channel solution?
In today's world when the customer wants to reach out to the brand and express opinions he chooses the channel. He might choose social media (Twitter, Facebook, Instagram, YouTube comments, LinkedIn), email, blogs / for…https://t.co/udSqTqtgbn
Had a great experience at the ‘BFSI Leadership Summit and Awards 2023’ talking about the siloed approach brands take when they engage with the customers. And how the 4 pillars of omni-channel customer experience can help them unify their customer care.…https://t.co/MiEmwhRXF4
Today is international firefighters day and we couldn't resist relating it to Social Listening!
For those who are new to the world of Social Listening, #SocialListening refers to the process of monitoring online conversations and engagement around a pa…https://t.co/ltWGAq750v