@BFI Logged in. Queued to get through the ticket line. Get through, says I'm not logged in. Click log in. Freezes. Compared to other festivals your systems never work as intended
@virginmedia I just spent 2 hours on hold to your team before being cut off altogether. Your website doesn't provide the answers I need and I can't wait 2 hrs again. What can I do?
@TUIUK I've been promised two call backs this evening and no one has rang me. You are trying to cancel my holiday this weekend, the least you could do is stick to your promises. Currently sat on hold, are you even open any more?
In 24 hours I’m going to give one random person that retweets this tweet $10,000 in Bitcoin! (Yup, gonna experiment with this instead of cash haha) Make sure you follow me so I can dm you if you win :)
@LloydsBank you froze my card after I responded yes to the security check and now for two days I've not been able to get through to your fraud team to unfreeze. Can someone please help me, I've spent three hours on hold this weekend already! It's enough to make you move banks!
@virginmedia what is going on? No internet since 9.30, your customer service lines are down and your Twitter reps seem unhelpful. Give them the info they need to do their jobs and communicate to all of us what's happening!
@SimplyCookcom is there anyone working for you in customer service currently? I know it's a difficult time but I've emailed several times and heard nothing back. My box was supposedly dispatched on 11th April but I've not received anything and no one from simply cook will respond
Today is Railway Day - when we highlight the role of railway staff in keeping Britain’s key workers and vital freight moving safely at this challenging time.
Follow the hashtag #RailwayFamily to see what’s happening across the network.
@jlandpartners delivery is late AGAIN. Paid for next day delivery, they've missed the allotted slot already, no contact from the delivery team and after 30 mins on hold to their customer service line, my call was terminated. #JohnLewis#edgarthedragon#badcustomerservice
#BritishAirways@British_Airways Sat on hold for an hour, got on to an employee who told me she would put me on hold whilst she logged into their systems. Left on hold for another 30 minutes and then the call was just dropped on me. No information about my flight or anything!