@nectar why is it so hard for your call centre staff to understand me.
I have a major issue and keep being told not to worry about it.
Would you like to lose £125 worth of points because nobody is getting the point
Appalling customer service from Sainsbury's online. Xmas delivery due today only to come up with an issue with spending my nectar points. 5 calls to the call centre which was no help at all. £150 worth of nectar points is missing as I still have no voucher @sainsburys@nectar
Trying to get to chat with an agent on Virgin Media WhatsApp is impossible 2hrs 40mins and still waiting.
Plus this is the 4th consecutive month I have contacted them and the issue is still not resolved @virginmedia
@virginmedia I need to speak to someone which is why I spent most of yesterday both online and on the phone
Might just be easier to cancel and change to another provider
@virginmedia I think over an hour waiting says a lot about the treatment of customers.
I'm thinking of cancelling due to the price increase.
Seems loyalty counts for nothing
@virginmedia I tried calling but waited over 40min and still hasn't spoken to anyone so tried the online chat but after answering the automated questions was put into a queue for over 1hr and still never got through to a person.
Not good customer service when I'm already thinking of leaving
@SolihullCouncil why is our wheelie bin always left in the middle of the road or half way down the street following the rubbish being collected and everyone else's it left where they put it
Great customer service I'm told that a manager from @sainsburys Selly Oak will call me straight back and over an hour later I'm still waiting....... Really not good customer service when I'm already not happy